Cafe Manager - North Shore at Brave Bean Coffee Company

Take the reins of our brand-new coffee cafe operation as we launch Brave Bean Coffee in the fast-paced Pop District on Pittsburgh's vibrant North Shore! The Cafe Manager is a key management role within our growing organization. We are looking for an experienced and capable manager with coffee cafe experience to elevate our brand-new cafe on the North Shore, across from PNC Park. The successful candidate will be responsible for overall operational systems and processes to ensure customers enjoy quality coffee, efficient service, and a welcoming experience when they walk through our doors. Determine your own working hours and staffing plans to suit your needs and recommendations. Pipeline position for further managerial growth in a bold organization that lives by the motto: Roasting Excellence * Honoring Service. Reach out so we can grab a coffee and get to know you better! Hiring Immediately.

Full-Time with Flexible Shifts | Management Position

$45k-60k / year

• Build, develop, and support your cafe team. Develop and implement training programs for new and existing staff, ensuring all team members understand and comply with company policies. Strong focus on team culture.
  

• Foster a positive work environment built on constructive feedback and celebrating cafe team accomplishments.
  

• Guarantee the positive experience of every customer through excellent service and engaged teammates.
  

• Remain knowledgeable about all Brave Bean Coffee products, roasts, and Veteran initiatives the organization supports to deliver consistent messaging, while leading the cafe team to do the same.
  

• Ideate and implement creative promotional strategies, holiday campaigns, and cafe shop experiences that engage with the Pittsburgh community and ongoing city events.
  

• Drive the cafe's financial performance and efficiency. Monitor and control operational costs to achieve financial goals and stay within budget.
  

• Collaborate with Pitcairn Cafe Manager on seasonal drink recipes
  

• Create and manage team schedules to ensure the shop is well-staffed and staff schedules are well-balanced.
  

• Oversee all shop ordering, including coffee, milk, pastries, merchandise, etc, ensuring that the shop is always supplied at proper levels and able to meet the requests of guests while producing minimal waste.
  

• Communicate with the COO and Pitcairn Cafe Manager regularly.
  

• Payroll Management: Accurately record payroll data and ensure all staff are compensated in a timely manner.
  

• Reporting and Analysis: Pull and review daily, weekly, and monthly operational reports to track performance and identify areas for improvement.
  

• 2+ years of experience in coffee (preferred) or food service
  

• Strong barista skills
  

• Strong communication and organizational skills
  

• Desire to consistently improve technical skill set and exert responsibility for the new storefront s success
  

• Strong critical thinking skills to handle developing situations with integrity and compassion
  

We are looking for a candidate who brings energy and enthusiasm to our team. A positive attitude and the ability to connect with others are essential. If you are excited to lead a dynamic team and create an awesome new cafe experience in Pittsburgh's vibrant North Shore, reach out to grab a coffee with us!