Call Center - Election Services Clerk - Openwork
Houston, TX 77032
About the Job
Openwork, in collaboration with Harris County Election Services, is seeking dedicated and experienced Call Center - Elections Supply Clerks for the election. Successful candidates will be responsible for providing exceptional customer service, responding to inquiries, and accurately recording information in a web-based system.
Position: Call Center - Election Services Clerk
Compensation: $17.00 per hour
Schedule: Availability from 5:00 am - 12:00 am, varying schedule - can work up to 40 hours a week
Duration: October 28, 2024 until November 6, 2024
Compensation: $17.00 per hour
Schedule: Availability from 5:00 am - 12:00 am, varying schedule - can work up to 40 hours a week
Duration: October 28, 2024 until November 6, 2024
This role is located near George Bush Intercontinental Airport (IAH).
Key Responsibilities:
- Answer and manage calls for two designated phone lines.
- Record and document all incoming calls using the company’s web-based tracking system.
- Acquire and apply knowledge related to both voter inquiries and election worker procedures.
- Provide professional and courteous customer service, ensuring timely and accurate responses.
- Work extended hours during key election periods, which may include some weekends.
- Perform additional duties as assigned by management.
Qualifications:
- A minimum of 1 year of call center experience is desired but not necessary.
- Strong organizational skills and a high level of attention to detail.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office Suite or similar software.
- Ability to type efficiently while handling calls.
- High school diploma or equivalent required.
Physical Requirements:
- Must be able to sit for extended periods while working at a computer.
- Occasionally required to lift up to 15 pounds.
About Openwork:
Openwork is a talent-focused staffing company with over 50 years of industry expertise. We are dedicated to fostering meaningful career opportunities and providing tailored staffing solutions for our clients. Our mission is to help individuals and organizations thrive by connecting the right talent with the right opportunities.
Source : Openwork
