Call Center Representative at The Panther Group
Middle River, MD
About the Job
The Panther Group is seeking a highly motivated Call Center Representative to partner up with a well-known client if ours in Middle River, MD . This is a long-term remote contract to hire opportunity. Training is onsite for 2-3 months from 8:30am - 5:00pm then switches to 11:30am - 8:30pm after training.
This Call Center Representative position is moving quickly, don't wait to apply!!!
Call Center Representative Job Duties:
- Answering Inbound calls
- Perform account maintenance
- Resolve issues with upset customers
- Perform data entry
Call Center Representative Job Requirements
- *** Background check and Drug Screen (Including marijuana) ***
- 2+ years of high volume calls experience
- Proficient in Microsoft Office
- Ability to type 30 WPM
- Reliable transportation for training
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- High volume phone calls: 2 years (Required)
- Must be able to pass drug screen which includes marijuana: (Required)
- Customer service: 2 years (Required)
- Must be able to work every other Saturday from 8am - 2pm (Required)
Location:
- Middle River, MD (Required)
Ability to Commute:
- Middle River, MD (Required)
Work Location: Remote
Salary
17 - 19 /hour