Call Center Representative - Expedient Staffing Solutions

We are looking for a Call Center Representative that can compassionately deliver an exceptional experience to New York City residents. Delivering high quality service along with accurate and professional responses to customer inquiries, while adhering to regulatory and compliance guidelines. In the end, you’ll know you performed with integrity and delivered the best customer service experience, while building customer rapport.

Knowledge, Skills and Abilities:

* Customer service skills – and a desire to make lives better, one interaction at a time

* Phone etiquette

* Familiarity with Microsoft Office

* Excellent oral and written communication skills

* Strong listening/comprehension skills

* Ability to stay composed and objective

* Conversational, patient, and confident, with a positive attitude

Minimum Education and Experience:

* High School Diploma or GED required; college degree preferred

* Customer service experience 

* Phone-related customer service 

* Bilingual not required but a plus

Training Schedule 5 Days: 3 Days 9-3pm, 2 Days showdowing

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Work Remotely

• No