Camper & Family Enrollment Coordinator - KE Camps

KE Camps, the nation's largest operator of day camps at country clubs nation-wide, seeks a well-spoken, organized and fun team-player to join our full-time team! We run over 250 day camps at private country clubs in 35 states. The Camper & Family Enrollment Coordinator will be an integral part of our full-time team, which is based at our main office in Princeton, NJ.

You will feel deeply involved in all of the behind-the-scenes aspects of camp however this is an office job, and you will not be on camp with campers at any time. The ideal candidate will have experience handling high call volume and addressing customer feedback (both positive and negative).

Camper & Family Enrollment Coordinator Qualities

• Enthusiastic, Responsible, Dependable, Level-Headed, Flexible, and Calm in all situations
• Detail-oriented, well-written and well-spoken
• Strong communication and collaboration skills
• A self-starter, willing to jump in to assist in any area necessary
• Ability to multi-task and prioritize in a fast-paced environment

Camper & Family Enrollment Coordinator Responsibilities

• Answer phone calls and emails from current, as well as prospective, camp families
• Problem-solve and provide customer service for camper/family issues as they arise
• Assist with all aspects of the enrollment process
• Serve as the primary liaison between camp families and KE Camps
• Manage waitlists for camp programs that reach maximum capacity
• Collect and review health forms/immunizations for campers
• Virtually supervise and support camp operations during the summer season
• Various enrollment-related projects and other administrative tasks, as needed

This role will begin on or around October 15, 2024. With camp being a seasonal business, candidates should expect (and be ready to embrace!) a cyclical flow to their workload throughout the year. Candidates will receive the month of September off. During the fall and winter months (approximately October through February), the office environment is a bit more calm and less intense, with a steady workflow. Workload increases significantly in the spring and summer months (approximately March through August), as we adequately prepare for and support our camp programs. This is a full-time, 40-hour per week job; however, frequent night and weekend hours may be required within the late spring and summer.

Find out more at www.kecamps.com!