Captains/Team Leads - Event Staff - BOLT Staffing
Petaluma, CA 94954
About the Job
Captains/Team Leads - Event Staff
Job Location: Petaluma, California
Job Type: Temporary
Pay Rate: $26-$27/hour
Schedule: 3 different shift times and shift options of Sunday - Wednesday or Thursday - Saturday (Will be working during the holidays and receive additional pay for those days.)
Am Shift: 9:30-1:30ppm
Mid Shift: 1 pm-5:30pm
Pm Shift: 5 pm-10:30pm
Description of Positions:
We are seeking experienced and responsible Captains/Team Leads to oversee daily operations and act as liaisons between event staff and the general manager at our ice rink event. Team Leads will coordinate staff activities, ensure smooth operations, and address any issues that arise, helping create a seamless and enjoyable experience for guests. This temporary position runs from the second week of December through January 7.
There will be a group orientation/training that will take place in mid-November.
Responsibilities:
- Serve as the point of contact between the general manager and event staff, communicating updates, changes, and directives.
- Oversee and assist with daily operations, ensuring staff are performing their assigned duties (e.g., guest check-in, skate fitting, safety monitoring).
- Assist with staff schedules and breaks to ensure adequate coverage at all times.
- Monitor staff performance, providing guidance and support when needed.
- Address any guest concerns or operational issues in a timely and professional manner.
- Ensure safety protocols and rink rules are being followed by both guests and staff.
- Report any significant incidents, staff issues, or operational challenges to the general manager.
Description of Company:
You will be supporting a government agency in a city located in Sonoma County, providing services to the community. This role is an excellent opportunity to contribute to the operations of a well-established public organization in the region.
Required Experience:
- Previous experience in a supervisory or team lead role, preferably in event management or customer service.
- Strong leadership skills with the ability to motivate and support a diverse team.
- Excellent communication and problem-solving skills.
- Ability to work in a dynamic environment and manage multiple tasks simultaneously.
- Must be able to ice skate.
- Reliable, organized, and detail-oriented.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
Similar Positions:
Event Coordinator
Lead Event Planner
Event Operations Manager
Onsite Event Manager
Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."
For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
- Stockton - (209) 307-6115
- American Canyon - (707) 552-7800
- Sonoma - (707) 939-2800
Source : BOLT Staffing
