Car Sales Consultant - Russell Barnett Automotive Family
Tullahoma, TN 37388
About the Job
Enter a career in Automotive Sales at Russell Barnett Ford of Tullahoma. Health benefits, Paid Time Off, Sick Days, 401k and more. Pay is commissioned based. Position does require work on Saturdays.
Essential Duties
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Conducts business in an ethical and professional manner.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Exhibits high level of commitment to customer satisfaction.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Maintains professional appearance.
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