Care Coordinator - AltaPointe Health

Primary Job Functions:

General Responsibilities:

• Liaison between HIV Prevention and Outreach/Community Agencies and Programs
• Provide community outreach and HIV/HEPC prevention education
• Provide HIV and HEPC testing clinics identified at risk populations within targeted communities
• Administer oral swab test kits within community outreach clinics, and properly dispose of medical waste according Accordia Infectious Control Policy
• Provides ongoing monitoring and care coordination for patient’s referred to chronic care and PrEP services
• Assists with meeting reporting requirements of the HRSA and UAB grants
• Provides support and advocates on behalf of patients, to secure community resources and needed services
• Effectively collaborates and consults with staff members, including clinicians and pharmacists, and outside sources in the delivery and arrangement of HIV/HEPC Prevention Services to targeted populations
• Provides education on virus management and healthy living skills within educational outreach groups
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Provides appropriate linkage to chronic care (Ryan White Centers) and PrEP services within community
• Effectively demonstrates the application of HIV/HEPC Prevention and Outreach specific competencies

Supervision and Consultation:

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance skills

Clinical Record Keeping:

• Documents in a timely fashion per Accordia Health policy
• Documents in a clear and concise manner.
• Documents legibly

Courteous and respectful attitudes towards consumers, visitors and co-workers:

• Treats consumers with care, dignity and compassion
• Respects consumers’ privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate to and care for others
• Is sensitive to consumers’ needs, expectations and individual differences
• Is gentle and calm with consumers and families
• Adopts a team work approach with coworkers

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends appropriate in-services training and other workshops

Bachelor’s degree in a behavioral health, social services, or public health related discipline preferred. A certification of case management training by Alabama State Department of Mental Health and experience within the Care Management field preferred or work related experience; valid verifiable state-issued driver’s license; knowledge in high-risk care specialties, outlined below, to be attained within six (6) months of employment:

• Knowledge of chronic medical conditions
• Basic knowledge of growth and development of child consumers as related to all intellectual, emotional, spiritual, and physical aspects consumer development
• Knowledge of cultural diversity
• Knowledge of Trauma Informed Care principles
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practices.
• Knowledge of HIV education and prevention methods
• Knowledge of HIV and HEP C viruses and PrEP/ PEP
• Knowledge of social determinants of health
• Knowledge of available referral sources for physical health, mental health, and social services
• Basic knowledge of utilizing Electronic Health Records
• Basic knowledge of DMH and Medicaid standards