Care Coordinator - Pro Care Innovations

Pro Care Innovations is looking for a Medical Assistant to join our team. The Medical Assistant will provide at least 20 minutes of care coordination for Medicare patients each month. The key tasks within your job will include telephone interactions with patients, documentation of patient interactions, care plan development, chart reviews, care coordination between providers and other facilities, and the ability to work well with the patients and providers to optimize patient care.

This type of case management requires a person with an independent work ethic and strong communication skills. Additionally, an emphasis on person-in-environment and systems theory is helpful in providing a high level of patient-focused, compassionate care. As a member of our care team, you will have the opportunity to help improve the quality of life for our patients by delivering one-on-one telephonic case management.

Responsibilities: 

• Verifying Patient eligibility of Chronic Care Management (CCM) program
• Outbound calls to patients to educate and obtain consent to enroll in the CCM program
• Outbound calls patients to provide a monthly CCM service with support towards the patient’s Chronic Conditions. Including Care Plans.
• Documenting and submitting each Patient engagement with a CCM report within PCI internal systems and Clinical EMRs

Requirements: 

• · At least 1 year of health care experience preferably with Electronic Medical Records (EMRs)
  · Must be a self-starter with excellent patient assessment skills.
  · Understanding of common Medical Terminology
  · Strong computer literacy (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
  · Multitasking skills including strong computer and telephone skills with the ability to effectively search for and type information on the computer navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call.
  · Excellent verbal and written communication skills.
  · Strong interpersonal skills with patients, Primary Care Physicians, Specialists, and colleagues are a must.
  Comfortable with outbound calling and enrolling patients into Medicare program

About Pro Care Innovations:

Pro Care Innovations is a Health Care organization dedicated to bring diversity,
stability, and exceptional customer service through our unique approach
to the delivery of preventive care. Creating an environment for the
business of healthcare to be patient focused.. 

Our employees enjoy a work culture that promotes Support, resources, communication, professionalism and respect.

Pro Care Innovations benefits include

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Employees also have opportunity to earn monthly bonuses including monetary compensation or Paid Time Off.

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