Care Manager - The Center for Health Care Services

POSITION SUMMARY:

Care Manager (Children’s Services) works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to children and adolescents as well as caregivers in a child-centered, family focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the child’s home, school or other identified locations as well as clinic-based services provided from multiple Children’s Behavioral Health (CBH) clinic locations in San Antonio.

PROGRAM DESCRIPTIONS:

Children’s Services – Outpatient – This position works in the CBH Outpatient programs and among the various CBH facility locations. Services in this program include individual and group outpatient services for children and adolescents which includes Crisis Services, Medication Management, Targeted Services, Complex Services, Intensive Family Services, as well as Young Child Services, and Transition-Age Youth Services (TAY).

Children’s Crisis Services – This position works in the Child and Adolescent Crisis Unit and/or the field via Children’s Mobile Outreach Team (CMOT).   Services in the unit include emergency and planned crisis care for children and adolescents ages 3 to 17 who have a behavioral health diagnosis or need. Stabilization and hospital coordination are essential functions.

Children’s Crisis Respite – This position works in the CBH Crisis-Respite Residential Center. Services in the unit include emergency and planned respite care for children and adolescents ages 5-17 years of age who have a behavioral health diagnosis or need. The program provides daily care for individuals including transportation to and from school, activities or employment. Other services provided include meals; medication monitoring; supervised recreation; skills training; community referrals; and 24-hour supervision in a semi-secured environment.

Cross-training: Children’s crisis services and children’s crisis respite staff are cross-trained.

ESSENTIAL FUNCTIONS:

1. Complete and maintain required training, credentialing, licenses, and background checks
2. Regularly report to work on days and times of approved schedule that includes some early morning, early evening, and weekends to accommodate client and business needs
3. Participate in centralized scheduling process
4. Provide direct individualized clinical services 60% of hours worked that may include:

   a.Assessment
   b.Recovery Planning
   c.Psychosocial Rehab Services (Individual and/or Group)
   d.Skills Training and Development (Individual and/or Group)
   e.Medication Training and Support (Individual and/or Group)
   f.Routine Case Management
   g.Psychoeducation
   h.Case Coordination
   i.Community referrals
   j.Family Training (Individual and/or Group)
   k.Parent Support Group
   l.Family Case Management
   m.Crisis Services
   n.Transition Age Youth Services
   o.Other clinical interventions as assigned
   p.Case Transfers
   q.Discharge Planning

5. Complete all CHCS and contract specific required documents in timely manner and to standard
6. Participate in supervision and development opportunities including individual supervision, group supervision, and meetings/trainings as assigned
7. Comply with and participate in Quality Assurance and Quality Improvement processes
8. Adhere to established CHCS Employee Handbook and policies and procedures
9. Other duties as assigned

MINIMUM REQUIREMENTS: 

1. Bachelor's degree from an accredited university or college in a Behavioral Health field
2. Must be able to successfully complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer
3. Proficiency with standard Microsoft Office applications and system databases  
4. Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies
5. Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business 
6. Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
7. Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
8. Must be able to transport consumers occasionally.

PREFERRED QUALIFICATIONS:

1. One (1) year experience providing similar services
2. Prior working experience with or knowledge of trauma-informed care
3. Bilingual (English/Spanish)

Physical Requirements/Demands = 1

1 = Primarily Direct Patient Care
2 = Primarily Office Work
3 = Primarily Physical Work

Compensation Package

Salary Range: $37,294.00 – $55,941.00 Per Year  

Recruiting and retaining talented individuals is important to us. At the Center for Health Care Services, we are committed to providing our employees with a total compensation package that includes competitive pay, affordable health and wellness benefits, generous paid time off, flexible work schedules, professional development opportunities and generous retirement savings options.

We have wide range of career opportunities and hope you will join us in our mission!

  Apply online today at: www.chcsbc.org 

  The Center for Health Care Services is an Equal Opportunity Employer