Care Transition Coordinator (CTC) - NHS Arkansas

Working with us means being part of something special: A team that is passionate about making an impact on our patients’ lives each and every day.  Unlike the typical hospital setting, our facility offers you the unique opportunity to walk alongside patients on their road to recovery from many different conditions. As you care for and help patients achieve goals and regain independence, you can form significant relationships with them and celebrate the successes they experience along the way.

We are in search of a qualified Care Transition Coordinator to join our team of dedicated professionals.

This position maintains resident census based on facility goals, develop, and implement a marketing program, act as a liaison between the facility and community, keeps abreast of any changes to the Census and coordinate efforts of the Admission Committee and the facility. This position must also coordinate the admission process and assist the family with administrative questions as needed.

Additional Responsibilities include:

• Take interested families on tours of the facility
• Complete admission paperwork
• Verify insurance
• Coordinate with hospital case managers
• Utilize nursing skills to assist in the assessments to align admissions that support the goals of the facility.
• Conduct market research and make marketing suggestions to the committee as a routine part of the job. He/she will coordinate marketing efforts of Admission Committee and the facility staff.
• Evaluate resident/family satisfaction with admission process and facility
• Act as facility liaison and representative at community / civic organization functions and keep abreast of changes in the market and direct members of the Admissions Committee regarding their participation in civic organizations and functions.

Qualifications:

• Previous experience in admission process required
• Ability to deal effectively with discharge planners, case managers, physicians, other referral contacts, families, responsible parties, residents, and staff
• Demonstrate good customer service skills and public relations skills
• Demonstrated ability to speak and present publicly
• Demonstrated ability to work independently
• Must be at least 18 years of age
• Must speak, read, write, and understand English

We offer the following benefits for you and your family:

• Competitive Wages
• Blue Cross Blue Shield Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401K with company match
• Paid Holidays
• Paid Vacation

EOE