Career Advisor - Action for Boston Community Development

Description

Key Responsibilities

• Responsible for developing a needs analysis and employment plan including goal setting.
• Gather information through interviewing and observing individuals.
• Provide feedback and an objective perspective as customer’s evaluation their options or make career transitions.
• Support customers through transitions and facilitate decision making and goal setting including referrals to partners, to training, TRADE, Section 30 and ITA process.
• Maintain knowledge of state of the art career assessments; administer and interpret as appropriate.
• Research labor market issues and current workplace trends.
• Present a range of job search and career transition workshops.
• Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional service.
• Maintain contact with a large caseload of customers by telephone, email, and personal appointments.
• Perform other duties from time to time.

Skills, Knowledge and Expertise

• Minimum of High School Degree or GED required and minimum of three years of customer service or relevant experience required
• An Associate’s or Bachelor’s degree in human services, public administration, business management or related field preferred but not required.
• At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required.
• Knowledge and experience with WIOA, TRADE, RESEA, (and other Career Center Programs) regulations, programs, guidelines and administrative requirements preferred.
• Strong public speaking/presentation skills.
• Demonstrated ability to work sensitively with people from diverse backgrounds.
• Bilingual skills in Spanish are preferred, but not required.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.