Career Advisor - EDSI Solutions
Scranton, PA 18503
About the Job
Salary $45,000 year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to
use your skills, experience and empathetic nature to work for a progressive, forward-thinking and familyowned company where creativity is encouraged? Are you goal driven? Then Career Advisor position is for
you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As the Career Advisor, you will provide case management and career counseling to customers. You will
also provide support and assistance to customers in all areas related to gaining and/or retaining
employment and career advancement.
Provide individualized assessment of work, family and personal development needs and
opportunities
• Determine WIOA eligibility and accurately complete required documentation for enrollment
• Build professional one-on-one working relationships with customers to assist in eliminating
challenges that are hindrances to obtaining and retaining employment
• Provide referrals to appropriate community service or social service agencies when needed
• Convince customers to participate in and follow through with planned activities as outlined in
contract with funding agency
• Oversee customer activities and assist with workshop schedules
• Create solutions to customer attendance problems
• Maintain organized database of customers and keep detailed documentation of all contacts.
Maintain customer files as specified by contractor.
• Share information with appropriate staff and/or funding agencies
• Provide consistent and comprehensive case management follow-up and retention services,
ensuring that post-placement contacts are made as required by specific contract and
accommodating customer work schedules
• Document all participant contacts and activities in case progress notes
• Assist in the preparation of project reports as needed
• Ensure that positive outcomes and goals are met as required by contract
• Work with the team on implementing processes that increase customer engagement
• Other opportunities as available
• Career counseling experience
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelor’s degree in Education, Social Work, Human Resources or a related area
• Knowledge of Microsoft Office programs
• Driver’s license required
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and
Support!