Case Manager (Crossroads) - Resources for Human Development

• To support and promote the mission statement and values of Street 2 Feet and RHD, Inc.
• To engage people in a trusting and supportive relationship, providing emotional support and focusing on target goals.
• To collaborate with individuals and others in the completion and review of a strengths based assessment
• To assist the person to develop an individualized, self-sufficiency service plan based on the specific needs of the individual.
• Maintain a current referral list for clients.
• Maintain relationships with the various programs in our community to promote our service.
• Engaging clients in a trusting and supportive treatment partnership, providing emotional support while maintaining professional boundaries.
• Maintain required records accurately, comprehensively and in a timely manner, including data entry into the Homeless Management Information System.
• Keeps required statistics and submits reports as requested.
• Cooperates with, participates in and supports the adherence to all internal policies, procedures and practices, and compliance with all regulatory requirements.
• Provides liaison with family members, community agencies, advocacy persons/groups and hospitals when appropriate.
• To work in a collaborative and collegial manner with other staff both intra- and inter-agency in assisting both the program’s clients and the program to meet identified goals.
• Insures the confidentiality of all client and/or employee-related information.
• To maintain one’s own physical, mental and emotional well-being to maximize the healthy functioning of the program.
• Attend Monroe County Homeless Advisory Board Meetings and community meetings/ events.
• Participate in the development and implementation of program fundraising events and activities.
• Participate in public speaking events to bring program awareness to the community.
• Attend program fundraisers and community events.
• Represent RHD and the program out in the community with professional demeanor.
• Maintain a valid PA Driver License and active car insurance.
• Report in writing any conflict of interest in working with clients of the Day Center that you may know personally
• Participate in weekly supervisions with Supervisor to discuss client concerns/needs.

• Telephone/Cell phone, PC/Computer keyboard/Laptop (if funding is available)
• Fax machine
• Copy Machine

• Approximately two years experience in the social services field preferred
• Must have a Bachelor degree in Human Service field (preferably in social work); Certification in Drug & Alcohol a plus.
• Valid Drivers License and active vehicle insurance
• Must be able to pass a background Check and Child Abuse Clearance 

RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee!