Case Manager, Domestic Violence Shelter - SARC

Join Our Team at SARC!

Are you passionate about creating a safer, more supportive community? SARC (The Sexual Assault/Spouse Abuse Resource Center) is seeking dedicated individuals to join us in our mission to be Harford County’s lifeline for victims and survivors of domestic violence, sexual violence, child abuse, and stalking.

About SARC:

Established in 1978 through grassroots efforts, SARC has been at the forefront of providing essential services and support to those in need. From our humble beginnings, we've evolved into a comprehensive resource center offering shelter, advocacy, legal support, community outreach, and education services. At SARC, we believe in fostering an environment of trust, respect, and inclusivity, regardless of race, creed, gender, marital status, sexual orientation, or economic circumstances.

About the Role: 

As a Case Manager at SARC, you will play a vital role in aiding individuals and families requiring assistance. Your responsibilities will include:

• Complete shelter screenings to determine if candidate meets program requirements;
  
• Interview clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine nature and degree of problem;
  
• Secure information such as medical, psychological, and social factors contributing to client’s situation, and evaluates these and client’s capacities;
  
• Meet with client individually, in family, or in other small groups regarding plans for meeting needs, and aid client to mobilize inner capacities and environmental resources to improve social functioning;
  
• Help clients to modify attitudes and patterns of behavior by increasing their understanding of self and/or personal problems;
  
• Identify client’s individual trauma responses and works with the client to address them;
  
• Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe, therapeutic living and working environment for our clients which espouse the proactive principles of growth, change, and empowerment of the individual;
  
• Provide 24-hour on-call coverage for the program to guide staff in good decision-making and problem solving. Directs staff in response to emergency situations.
  
• Maintain and report accurate and up-to-date statistics for the program.
  
• Responsible for ensuring all shifts are covered.
  
• Refer clients to community resources and other organizations.
  
• Compile records and prepares reports.
  
• Work with the client to develop a service plan and performs follow-up to determine quantity and quality of service provided client and status of client’s case.
  
• Access and record client and community resource information.
  
• Secure supplementary information such as employment, medical records, or school reports.
  
• Provide basic crisis intervention with Residential clients.
  
• Assume responsibility for all scheduled and unscheduled helpline calls/shifts to include meeting with walk-in clients.
  
• Assist with transportation of clients and pick-up of community donations.
  
• Complete monthly maintenance checks to ensure building safety.
  

Schedule:

Tuesday-Friday and Sunday from 9am to 5pm.

Salary: 

$21.96 to $24.00 an hour, depending on experience.

Requirements

Necessary Skills:

• Ability to read and interpret documents and the ability to write routine reports and correspondence.
  
• Ability to speak effectively before groups.
  
• Excellent listening skills.
  
• Ability to perform basic math functions.
  
• Ability to apply common sense understanding to carry out instructions.
  

Requirements for Consideration:

• Bachelor’s degree (B.A.) OR 2 years of related experience and/or training OR an equivalent combination of education and experience.
  
• Willingness to attend ongoing Trauma Informed Care trainings and webinars to stay current with up-to-date trends in intervention.
  
• Valid driver’s license with a clean driving record.
  
  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Benefits

What We Offer You:

• Enjoy 11 paid holidays plus two floating holidays for full-time positions, and 1 floating holiday for part-time roles.
  
• Receive up to 112 hours of accrued vacation time in your first year of employment (part-time positions working under 10 hours/week are not eligible.)
  
• Access up to 96 hours of sick leave annually (part-time roles working under 10 hours/week are not eligible).
  
• Choose from 3 Health Plan options, with a generous employer HSA contribution.
  
• Benefit from 100% employer-paid premiums for the standard health insurance plan for individual coverage.
  
• Take advantage of dental and vision insurance, dependent care FSA, voluntary life and AD&D coverage.
  
• Receive an employer-paid parking pass for added convenience.
  

These benefits are designed to support your well-being and ensure you have the resources you need to thrive both personally and professionally.