Case Manager at Accentuate Staffing

Accentuate Staffing is currently recruiting for a Case Manager to join a client of ours in a contract role through June 2025.  The Case Manager position is a non-clinical role however does require medical terminology knowledge.  This position will collaborate with other teams within the organization to receive and document  referrals from various sources and assist members in improving their ability to improve their health outcomes.  If you live in NC, have high speed internet, and have a string ability to handle a high call volume in a remote setting you are encouraged to apply.

Responsibilities:

• Receive and document all referrals from various sources into the Care Management documentation platform
• Verify eligibility and demographic information
• May complete Health Risk Screenings as needed
• Assist with mailing of educational materials, consent forms or other documents to the member as necessary
• Assist with referrals on behalf of the Care Management team
• Provide information for access and coordination of resources
• Assist member with care coordination and health care system navigation
• Provide culturally appropriate health education and information
• Provide general education and social support
• Advocate for members
• Assist with scheduling medical appointments and transportation as needed
• Assist to address with Social Determinants of Health as needed
• Access multiple EHR’s to obtain and upload into the care management platform
• Access to Hospital/Data or Electronic Medical Record system will be required, as necessary
• Notify supervisor promptly of any issues with carrying out any duties assigned
• Abide by department guidelines, company policies, and HIPAA regulations

Requirements:

• High school diploma or GED required;
• 2-4 years minimum experience in a health care setting required
• 2- or 4-year degree in health-related field preferred
• Bilingual preferred
• Maintain ability to gain and keep access to Hospital/Data or Electronic Medical Record systems