Catering Manager - Cleveland Zoo at Aramark

Job Description

Aramark is currently seeking a Catering Manager to support the Cleveland Zoo. The Catering Manager is a key leadership role responsible for leading catering operations to implement all events in line with customer expectations.

Job Responsibilities

• Develop and execute catering operations solutions to meet customers? needs
• Develop and maintain effective client and customer rapport, providing creative solutions to clients' needs
• Create, manage, and communicate banquet event orders, deliver consistent quality in planning and carrying out events
• Recruit, schedule, train and direct employees to ensure standards are followed ensuring quality in final presentation and service
• Ensure accurate reporting of all catering related revenue, expenses, and receivables, deliver sales, food, and labor targets and maintaining department budgets
• Ensure compliance with all food, occupational and environmental safety policies

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor?s degree preferred or at least 3 years of related experience required
• Previous experience in a supervisor or manager level role in special events, hospitality, or catering required
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships required
• Must have excellent interpersonal communication and client relation skills
• Must be comfortable working in a collaborative team dynamic
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Must have availability to work event-based hours including evening, weekend, and potentially holiday hours

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.