Catering Services Manager - Omni Hotels & Resorts

Overview

Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

Plan, organize and service social and corporate catering functions for the resort and ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes. Assisting in completion of BEO’s.

Responsibilities

• Reviews catering contract turnovers for accuracy and new file preparation• Work closely with the Sales Managers to ensure client satisfaction• Checks function diary to ensure proper space has been assigned• Provides hotel site inspections and client presentations when necessary• Entertains clients to establish closer working relations when appropriate• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client• Details social and corporate catering functions in Delphi fdc• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the resort• Ability to produce quality, innovative menus while working closely with the Executive Chef on pricing specialty menus• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.• Creates estimate for accounting of expenditures• Conducts final planning meetings prior to events when necessary• Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events• Prepare resumes for groups when needed communicating function-arrangement to all responsible hotel departments• Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders• During the event, will ensure the meeting arrangements are to specifications• On conclusion of event, review final bill and evaluation with meeting planner/client• Provide effective follow up communication to ensure repeat bookings• Other duties as assigned by Director of Catering and Conference Services.

Qualifications

• Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation
• Excellent communication skills in all aspects: verbal, written and non-verbal
• Bachelors Degree in Hotel Restaurant Mgmt or related field preferred.
• Must have a minimum of 3-5 years experience in catering sales, or conference services, preferably as a manager in a luxury hotel property
• Appropriate, professional appearance and presentation
• Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook, and other management systems

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.