Centralized Admissions Director- NYC Based - Kentucky Topaz SNF Group

Topaz SNF Group is seekingto hire a RegionalDirector of Admissions. The RegionalDirector of Admissions will work with local Directors of Admissions to monitor census growth, business development, admission activities, and marketing functions. Maintains relationships with residents, families, professionals, and community referral sources.

RESPONSIBILITIES:

Include but not limited to

• Make sure all referrals are responded to in a timely manner. (Within 0-10 mins)
• Build and grow census and quality mix by developing the market and providing prospective patients/responsible parties with information and assistance in choosing a nursing center.
• Work closely with the Administrator, regional team, and all others involved to maintain consistent admissions, discharge and transfer meetings.
• Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges and sales activity.
• Assist in coordinating sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to the facility.
• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
• Maintain updated bed ability and facility services information.
• Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.
• Compile and distribute admission papers.
• Ensure all papers are properly filled out and input into system.
• Create facility materials such as press releases, brochures, and advertisements.
• Maintain a working knowledge of Federal and state regulations and reimbursement.
• Help expedite admissions process for emergencies.
• Perform sales and marketing campaigns.
• Maintain knowledge of Medicare and Medicaid regulations.
• Maintain model rooms for tours.
• Report all inquiries, admissions, and discharges.
• Work with nursing and housekeeping staff to maintain knowledge of number of beds available.
• Inform housekeeping staff of empty rooms and have them cleaned and ready for admission.
• Audit all room equipment and ensure everything is in working order.
• Maintain relationships with local hospitals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
• Communicate special needs of new admissions to staff to ensure a smooth transition.
• Make sure census is completed by 10am daily.
• Follow up on all patients who were transferred to the hospital from facility.

Qualifications:

• Minimum 2-5 years’ experience as a successful Admissions Coordinator in a short term rehabilitation/long term care facility preferred
• Healthcare, sales, marketing experience preferred
• Knowledge of Microsoft Office, typing, medical terminology knowledge and data entry required
• Excellent interpersonal skills; possess the ability to deal tactfully with residents, family members, visitors.

Note: Position is remote based out of NYC