Centralized Bereavement Administrative Assistant - Gentiva Hospice

Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day. 

The Administrative Assistant – Centralized Bereavement is responsible providing administrative support to the Bereavement team and will assist with general office functions in addition to collaborating with the centralized bereavement coordinators.

This position will involve being located in an office at times to process mailings and other administrative duties.  

Specialized Knowledge:

• Knowledge of office administration and management, clerical procedures and record keeping systems.
• Advanced proficiency working with technology and electronic applications including Microsoft Office products, and other business intelligence systems.
• Maintains a strong customer service focus and commitment.
• Excellent oral and written communication skills. Must be able to communicate effectively with patients, families and all levels including field clinicians and leadership.
• Ability to be flexible and shift work priorities with little or no notice based on business needs.
• Demonstrates excellent interpersonal skills with internal customers and colleagues.
• Exercises professional judgement and demonstrates critical thinking skills.
• Ability to function in a fast-paced environment.
• Ability to maintain confidentiality of all associate, patient, and customer information to assure patient and families rights are protected.

Education/Experience:

• High School Diploma or equivalent required.
• Bachelor’s degree preferred or related experience preferred.
• Prior experience in an administrative or secretarial position preferably in a hospice, home health, community care, hospital, or any other healthcare setting.
• Knowledge of terminally ill patients and their families and an understanding of end-of-life care, hospice, loss, and death.

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace