Centralized Care Coordinator - The Primary Health Network

Position Overview

The Centralized Care Coordinator is accountable for scheduling patient referrals and testing with specialists and outside facilities, completing prior authorizations required for referrals, acting as a liaison between the patients and providers regarding referrals. This position will work collaboratively with patients, providers, clinical staff, outside facilities. They will also ensure timely scheduling and record exchanges, prompt communication between facilities and address any barriers that contributes to a gap of care.

Location and Hours of Position

The general office hours for this position are Monday-Friday, 8:30 AM-5:00 PM. The position is located in Sharon, PA.

Education/Experience Requirements

• High School Diploma (or equivalent)
• 2 years experience in a health care setting (required)
• 2 years of clinical experience (preferred, not required)

Additional Job Qualifications/Skills

• Strong customer service focus
• Effective verbal and written communication skills
• Organized and Able to prioritize tasks
• Attention to detail
• Ability to critically think and problem solve
• Computer proficient (required)

Benefits

Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.

• Medical/Dental/Vision (Employee and Family plans available immediately upon start date!)
• Employer Paid Short Term disability
• Employer Paid Life Insurance
• Retirement Plan
• Paid Time Off
• 8 Paid Holidays
• College Savings Plan
• Fitness Center Membership Reimbursement
• ID Shield & Legal Shield
• Volunteer Time Off Program

The Network

The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. The mission of Primary Health Network is to enhance the health and well-being of the communities we serve by fostering trust and ensuring inclusive and equitable access to healthcare that is both compassionate and exceptional. 

With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include: 

     •Patient Centered Medical Home Accreditation

     •Age Friendly Care Health System Participant 

     •HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health   information technology for quality, and continued implementation of the Primary Care Medical Home care model.

     •Ranked an impressive #5 in the Government & Non-Profit sector by Inspiring Workplaces of       North America for 2023

Innovation Through Diversity 

Our path to DEI&B excellence is paved by the remarkable individuals at Primary Health Network. We celebrate the unique backgrounds, insights, and stories they bring. By attracting, nurturing, and retaining talent from all horizons, we're building a space where fresh ideas flourish, ensuring our patients always receive top-tier care.

Primary Health Network is an Equal Opportunity Employer (EOE).