Certified Medical Assistant/Registered Medical Assistant - Rush Memorial Hospital

• JOB SUMMARY
  • • This is a dynamic position that will allow the CMA/RMA to provide patient care at the top of their training to perform intake for patients, determine health needs, administer diagnostic tests and patient treatments, obtain patient specimens, take orders and follow protocols, as well as utilize many personal and professional skills.
    • The CMA/RMA will have a dedicated position with one of our clinics and providers. However, this position can have a variety of assignments from our outpatient offices, RMH Healthcare Associates (including the Mobile Clinic), RMH Pediatrics, RMH Walk-In Care, RMH Milroy Primary Care, RMH Call Center, RMH Specialists, RMH Health Partners, RMH HealthCare Solutions. Having a dedicated position and variety of assignments will allow the CMA/RMA to have a consistent atmosphere, with the additional opportunity to learn and grow within our TEAM!
    • The CMA/RMA at Rush Memorial Hospital works in partnership with the physician or NP/PA to facilitate the care of patient needs for their preventive, illness and routine care.
    • The CMA/RMA assists in the quality processes of the clinics to be in constant improving of patient/clinical care.
    • The CMA/RMA is responsible for providing direct and indirect patient care to patients in an ambulatory office setting. This position also integrates clerical office-based functions with clinical functions on an as needed basis.
• MINIMUM QUALIFICATIONS
  • Knowledge & Experience
    • Skills-
      • Demonstrates ability to give and follow instructions accurately
      • Demonstrates effective interpersonal skills necessary to interact with patients and various levels of health care personnel
      • Time management and multiple task assignment management skills required
      • Demonstrates ability to read, write, use medical terminology and perform simple calculations
    • Knowledge-
      • Basic fundamental CMA/RMA practices
    • Education-
      • High school diploma or equivalent required
      • Completion of a CMA/RMA course of study is required
    • Experience-
      • Minimum of two years of previous clinical experience preferred
      • CMA/RMA is preferred
  • 
    Authority and Accountability
    • Extensive exposure to confidential information or matters and the ability to maintain privacy
    • Working within scope of position to the highest ability
    • Frequent contact with various persons or groups within and outside of the physician office and hospital including employees, department managers, physicians, patients, volunteers, visitors and outside agency personnel
    • Hold self-accountable to the patients providers, leadership and team members for patient and organizational needs
  • 
    Aptitudes
    • Must be able to prioritize patient care needs
    • Utilize critical thinking to solve problems and develop solutions
    • Must be able to reason and use logical problem-solving skills
    • Use independent judgment and initiative in handling situations out of the ordinary
    • Ability to adjust to frequent changes and enhancements in order to provide the best in internal and external customer service/patient care

PI251227787