Cincinnati Depot Manager - Mini Melts of America

Mini Melts is a fast growing beaded ice cream company, expanding operations across the country. We are looking for a Depot Manager for our Cincinnati, OH distribution depot.

Job Duties:

• Warehouse/Inventory Management
• Develops a deep understanding of the products, equipment and all aspects of Mini Melts policies and procedures.
• Perform weekly and monthly inventories of all products and supplies and re-order as needed, maintaining established pars
• Ensure all products and equipment are neatly organized, consolidated and marked within the warehouse
• Receive, inspect, and verify all incoming shipments according to the established procedures.
• Maintain and order merchandising equipment, ensuring all drivers have a suitable par level in their vehicles and the depot has a sufficient par system in place for future orders.
• POS, Stickers, signage, advertising materials, cleaning supplies
• Ensure depot has a steady amount of GNG ready for Install, replacement vending machines for priority accounts, Vending Parts (Nayax Equipment), and any other equipment deemed necessary for daily operations.
• Coordinate, schedule and deliver equipment in a timely manner 
• Manage the end-of-day check in progress, capturing and communicating key service, safety and daily operational issues.
• General warehouse and office stocking, cleaning, and organization 

• Vehicle Maintenance/Fleet Management 
• Monitor and Inspect Storage Trailer to ensure temperature is within or below temperature range and product is in good condition.
• Inspect vehicles weekly to ensure par levels are maintained, cleaned, scraped of ice and partial cases are consolidated 
• Inspect vehicle specs to ensure all vehicles have the correct freezers, tools and supplies. Example: Iphone/Ipad, chargers, Vending Keys, PO’s, Gas Card, Nayax Card, Ez Pass Etc
• Maintain an up to date electronic log of all vehicle information 
• Inspect daily vehicle plug in policies 

• Employee Management and Development
• Adequately staff the depot to meet the business demands. 
• Ensure the depot is up to date with all current policies and procedures. 
• Work with the corporate routing team to route, plan, and execute daily delivery routes 
• Work with management to provide all depot employees with the proper tools and information to do their job properly. 
• Interact with drivers daily ensuring day to day operations and customer service expectations are being met.
• Minimize product loss by enforcing product handling procedures and best practices 
• Plan, distribute, monitor and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements. Ensuring all drivers are adding the proper notes and documentation procedures daily.
• Develop, teach, and manage all employees to follow all guidelines along with all policies and procedures according to the Mini Melts standard
• Ensure all employees have the proper Mini Melts Apparel and look professional when interacting with customers.
• Approve employee time cards weekly through insperity

• On the Road Responsibilities 
• Complete deliveries, account check-ins, and machine service stops as needed using Route4Me Software
• Communicate daily with the Corporate office about customer frequencies, service schedules, route coverage, customer concerns, etc. 
• Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
• Communicate and follow-up on sales opportunities, customer issues and complaints, repairs, freezer swaps and safety issues reported by route drivers.
• Customer visits/check ins and sales calls on an as needed basis.

Requirements

• Valid Drivers' License and clean Motor Vehicle Report
• Criminal Background Check
• Ability to lift up to 50 lbs
• Weekend availability as needed
• Availability to work at least 50 hours per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance