Citrix VDI Architect (Hybrid) - DP Professionals

DPP is seeking a Citrix VDI Architect for an opportunity in Anderson, SC.
 
Work arrangement:

• Hybrid: 50% onsite
• W2 position; 3 months with extension following
• This role is for a mid-senior level Citrix VDI Architect

Position description:

• The Citrix VDI Architect will focus on projects requiring expertise on the design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.  
• Responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment.
• Analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
• Review user requirements and provide direction in the identification of problem and potential resolution.
• Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
• Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.

Responsibilities include:

• Providing level-2 and level-3 technical support for Citrix / XenApps server environment
• Monitoring of VDI platform with various client tools Netscaler, ControlUP)
• Support will include:
  • VDI End-User Sessions
  • VDI Stack
• Level-2 management and technical support
• Ensuring virtual sessions are working as intended
• Handling IT- VDI related requests or inquiries received by client helpdesk
• Ensuring all Citrix platform server systems under management have updated software patches
• XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
• Ensure high levels of client satisfaction for the products/solutions which are supported
• Addresses all technical questions around VDI and Citrix
• Participate in client meetings to update team members
• Ability to be the technical Subject Matter Expert within the domain

Top skills and abilities:

• Advanced system testing tool knowledge and experience
• Strong technical experience with the following technologies: Citrix Xen Desktop
• Citrix Xen Server
• VMware (vSphere)
• Ability to work well within a team environment
• Experience with Workflow analysis
• Technical collaboration for client problem solving
• Ability to apply best practices to ensure maximum amount of production
• Ability to provide one-on-one training to teammates

Required knowledge, skills, and abilities:

• Effective communication skills (written and oral).
• Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
• Team member training
• Citrix Administration Certification
• Adaptable, flexible, and self-motivated with strong technical and problem-solving skills.

Preferred KSAs:

• Ability to effectively communicate with large or small groups of people through written or spoken communication
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
• Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
• Develop update processes and work with team members to maintain currency in the VDI environment.
• Technical expertise is a must.

 Required education:

• Bachelor’s degree in Computer Science or a related field, plus 5 years or more of professional experience supporting a large-scale enterprise Windows environment and experience in Citrix VDI.

Interested? Learn more:
Click the apply button or contact our recruiter Kyle at Kyle.Croft@dppit.com to learn more about this position (#24-00710).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D