Claims Processor - AVA Consulting
Mason, OH 45040
About the Job
Characteristics of an ideal candidate:
" Ability to learn and adopt new processes quickly and with eas
" Ability to work remotely and autonomously
" Accustomed to working in a high-paced, high-volume environment Strong attention to detail
" Medium-Advance level of expertise with Microsoft Excel " Proficient with Outlook
" Familiar with Cloud-based applications (i.e. OneDrive)
" Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
" Ability to clearly articulate findings, issues or concerns requiring resolution
Value Prop for Consultant:
Provides the employee with exposure to a fast-paced, high-volume environment where they are adding value to a department that has maintained 100% client satisfaction 12 years in a row for the nation's fastest growing vision care company.
Job Description:
The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists. Responsibilities during this assignment can include:
" Execute the preliminary steps to build a new client structure for implementation requests routed through shared Salesforce queue; using standard client set-up guideline(s) and process(es)
" Initiation of and accurate and timely tracking for all completed tasks using proprietary Salesforce Implementation Tracker Project Management tool
" Benefit set-up validation in core Facets system and communicating to implementation owners any discrepancies with expected outcome
" Execution of new client online portal access set-up; includes sending the appropriate communication email templates, tracking status and reporting any identified issues.
" Monitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third Party Administrators (TPA's)
" Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; includes communicating when updates are needed for successful membership enrollment and/or submission for processing.
" Ability to learn and adopt new processes quickly and with eas
" Ability to work remotely and autonomously
" Accustomed to working in a high-paced, high-volume environment Strong attention to detail
" Medium-Advance level of expertise with Microsoft Excel " Proficient with Outlook
" Familiar with Cloud-based applications (i.e. OneDrive)
" Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
" Ability to clearly articulate findings, issues or concerns requiring resolution
Value Prop for Consultant:
Provides the employee with exposure to a fast-paced, high-volume environment where they are adding value to a department that has maintained 100% client satisfaction 12 years in a row for the nation's fastest growing vision care company.
Job Description:
The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists. Responsibilities during this assignment can include:
" Execute the preliminary steps to build a new client structure for implementation requests routed through shared Salesforce queue; using standard client set-up guideline(s) and process(es)
" Initiation of and accurate and timely tracking for all completed tasks using proprietary Salesforce Implementation Tracker Project Management tool
" Benefit set-up validation in core Facets system and communicating to implementation owners any discrepancies with expected outcome
" Execution of new client online portal access set-up; includes sending the appropriate communication email templates, tracking status and reporting any identified issues.
" Monitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third Party Administrators (TPA's)
" Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; includes communicating when updates are needed for successful membership enrollment and/or submission for processing.
Source : AVA Consulting
