Clerk - H - Abacus

Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.

Job Title: Clerk (42830)

Job Locations: City of Virginia Beach, Human Services, Central Administration

3432 Virginia Beach Blvd. Virginia Beach, VA 23452

Schedule: Monday – Friday 8:00am-5:00pm

Pay Rate: $15.00 hourly.

Overview:

The City of Virginia Beach Department of Human Resources is seeking a talented clerk to greet and announce appointments, visitors, clients on the receptionist station; prioritize and organize resource information, and verbally communicate directions and instructions as needed. The clerk will answer inquiries and obtain information for clients, the public, customers, visitors and other parties; provide information regarding activities at Human Services; the location of other departments, offices and employees within the organization.

Job Duties:

• The Clerk is stationed at one of three reception desks for Human Services with the task of directing visitors to the correct area.
• Answer agency telephone calls and respond to queries from citizens.
• Follow all guidelines and policies pertaining to Front Desk security procedures; and communicate with customers by providing information about Human Services, such as location of departments, offices, and hours of operation.
• Apply knowledge of principles and processes for providing customers and personal services to the public.
• Communicate with a variety of people to accomplish daily assignments on the telephone and in person.
• Maintain professional attitude when dealing with irate, angry customers.
• Answer questions from employees or public in person and on telephone
• Explains rules, policy and regulations
• Operate computer screening systems
• Resolve client or public complaints by directing call to appropriate program area
• Follow city telephone standards
• Maintain and update resource information and telephone lists
• Alert proper administration staff of any threatening or dangerous situation
• Communicate & liaise verbally between clients/workers/public/professionals and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone and to verbal instructions.
• Maintain accurate receipt and sign-in/attendance records; courteously deal with vendors and other City employees; maintain work area in an organized and clean order; provide security for the area while on duty.

Requirements:

• High school or GED plus two (2) years’ experience and training in fields providing the required knowledge, skills and abilities and associated with such positions as clerk or office assistant.
• Valid driver’s license.

Weekly pay and benefits available!

Abacus Staffing

Visit us: 360 Southport Circle, Suite102 Virginia Beach, VA 23452

Contact us: (757) 495-3145 (text or call) Apply at: www.abacusonline.jobs

Apply Today – Gain Access to Immediate Employment Opportunities!

Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.

Why Abacus?

• Competitive Pay Rates
• Excellent Culture
• Meaningful Employment
• Potential for Growth

When you apply, your experience may be considered across business verticals:

• Abacus Staffing – Multi-Client General Staffing
• Abacus Solution Group – Professional Placement
• Harrison Richard Group – Accounting & Finance
• Abacus Security Services

Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.

Ideal Candidate will possess:

• Minimum of 6 months experience in this position
• Flexibility to align your experience with a broad range of assignments
• Meet physical, aptitude, educational and minimum experience criteria

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