Client Delivery Partner - Automotive - Capgemini
Columbia, SC
About the Job
Job location: Atlanta, GA or Columbia, SC
Job description:
The Client Delivery Executive will be responsible for managing and delivering complex technology solutions to clients, ensuring high levels of customer satisfaction and business outcomes. This role requires a strategic thinker with strong leadership skills to manage client relationships, oversee project delivery, and drive growth within the account.
Key Responsibilities:
Client Relationship Management:
· Serve as the primary delivery point of contact for clients, building and maintaining strong, long-lasting relationships.
· Understand client needs and business objectives to provide strategic guidance and deliver solutions that meet their goals.
· Act as a trusted advisor to clients, offering insights and innovative solutions to effectively manage escalations and instill confidence in our ability to deliver.
Project Delivery Oversight:
· Oversee the delivery of projects, ensuring they are completed on time, within scope, and within budget.
· Coordinate with internal teams, including project managers, technical experts, and other stakeholders, to ensure seamless delivery of services.
· Monitor project progress and performance, addressing any issues or risks proactively.
Operational Excellence:
· Ensure adherence to Capgemini’s delivery methodologies and best practices.
· Coordinate pre-sales opportunities ensuring follow Cagpemini methodologies and best practices. Ensure successful sales-to-delivery handover.
· Implement continuous improvement initiatives to enhance service delivery and client satisfaction.
· Manage budgets, forecasts, and financial performance of projects.
Team Leadership and Development:
· Lead, mentor, and develop a team of delivery professionals, fostering a culture of excellence and collaboration.
· Promote knowledge sharing and continuous learning within the team.
· Provide performance feedback and support career development.
Required Skills:
+ Proven experience in client management and delivery of complex technology solutions.
+ Strong understanding of the consulting and technology services industry.
+ Excellent communication, negotiation, and interpersonal skills.
+ Demonstrated ability to manage large-scale projects and cross-functional teams.
+ Strategic thinker with a track record of driving business growth through successful delivery.
+ Experience serving clients in the automotive industry.
+ Ability to travel as required.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Job: _Project Manager_
Organization: _NA APPS MALS MFG_
Title: _Client Delivery Partner - Automotive_
Location: _GA-Atlanta_
Requisition ID: _076769_
Other Locations: _US-SC-Columbia_
Job description:
The Client Delivery Executive will be responsible for managing and delivering complex technology solutions to clients, ensuring high levels of customer satisfaction and business outcomes. This role requires a strategic thinker with strong leadership skills to manage client relationships, oversee project delivery, and drive growth within the account.
Key Responsibilities:
Client Relationship Management:
· Serve as the primary delivery point of contact for clients, building and maintaining strong, long-lasting relationships.
· Understand client needs and business objectives to provide strategic guidance and deliver solutions that meet their goals.
· Act as a trusted advisor to clients, offering insights and innovative solutions to effectively manage escalations and instill confidence in our ability to deliver.
Project Delivery Oversight:
· Oversee the delivery of projects, ensuring they are completed on time, within scope, and within budget.
· Coordinate with internal teams, including project managers, technical experts, and other stakeholders, to ensure seamless delivery of services.
· Monitor project progress and performance, addressing any issues or risks proactively.
Operational Excellence:
· Ensure adherence to Capgemini’s delivery methodologies and best practices.
· Coordinate pre-sales opportunities ensuring follow Cagpemini methodologies and best practices. Ensure successful sales-to-delivery handover.
· Implement continuous improvement initiatives to enhance service delivery and client satisfaction.
· Manage budgets, forecasts, and financial performance of projects.
Team Leadership and Development:
· Lead, mentor, and develop a team of delivery professionals, fostering a culture of excellence and collaboration.
· Promote knowledge sharing and continuous learning within the team.
· Provide performance feedback and support career development.
Required Skills:
+ Proven experience in client management and delivery of complex technology solutions.
+ Strong understanding of the consulting and technology services industry.
+ Excellent communication, negotiation, and interpersonal skills.
+ Demonstrated ability to manage large-scale projects and cross-functional teams.
+ Strategic thinker with a track record of driving business growth through successful delivery.
+ Experience serving clients in the automotive industry.
+ Ability to travel as required.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Job: _Project Manager_
Organization: _NA APPS MALS MFG_
Title: _Client Delivery Partner - Automotive_
Location: _GA-Atlanta_
Requisition ID: _076769_
Other Locations: _US-SC-Columbia_
Source : Capgemini