Client Directed Services Program Lead - Phoenix Home Care and Hospice

Client Directed Services Program Lead (Independence)

The CDS Program Lead assists persons with physical, mental, or multiple disabilities in accessing consumer-directed personal attendant services. The CDS Program Lead also provides case management services, information, referral services, and performs record-keeping functions as well as providing training to all consumers and attendants as needed. The Program Lead is expected to represent the company in a professional and courteous manner at all times.

Benefits:

• Multiple Major Medical Plans to Choose From (Medical, Dental & Vision)
• Spousal Insurance
• 401K
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

Responsibilities

• Assists in evaluation of consumers for program eligibility and referral to State.
• Responsible for documenting services provided according to policy and procedures.
• Maintains clear, concise and accurate records in the CDS program.
• Responsible for keeping accurate records of community contacts.
• Maintain records of completed requests for information and/or Referrals for services.
• Makes frequent home visits to consumers in several counties.
• Perform consumer/attendant file audits regularly.
• Complete monthly reports in a timely manner for CDS team as required
• Maintain case management notes and activity schedules.
• Provide Consumers and attendants with appropriate training material as needed.
• Marketing of program in coverage areas for your office.
• Performs other duties deemed necessary by In-Home Manager/Executive Director.
• Provide/maintain 4 core services assessment tools per month.

Requirements

• Bilingual (Spanish) is a plus!
• Supervisor Experience Preferred but not required
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree or equivalent
• Will train the right candidate

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Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.