Client Leader - Education Market - DLR Group

The best-integrated design firm in the world has an opening for a creative, entrepreneurial, and customer-focused Client Leader in our K-12 Sector.

DLR Group is an integrated design firm that aspires to be the most creative enterprise on the planet. Our brand promise is to elevate the human experience through design. If that challenge appeals to you, you're at the right place. DLR Group operates within a hybrid work model, supporting flexibility between office time and work from home.

As a Client Leader at DLR Group, you will lead client engagement from marketing through the construction phase for our K-12 Sector in Ohio. As a part of an integrated design team, you will participate in the creation of buildings that elevate the human experience through design.

Position Summary:

In this role, you will be involved in business development, managing and leading contract negotiations, educating clients on our design process, and contributing to the growth of our K-12 studio in Ohio. In addition, the client leader is responsible for the project's financial health when working with a project manager. An effective Client Leader maintains client contact for the project, supports a work environment that fosters innovation, and positively responds to the client’s goals and objectives.

The successful candidate will:

• Be a growth agent for the K-12 sector in Ohio in collaboration with other sector leaders, including business development professionals.
• Support business development initiatives by participating in the RFP and interview processes.
• Have an appreciation and passion for leading an integrated design team.
• Possess a comprehensive understanding of coordination aspects related to requirements of all design disciplines.
• Possess good written and verbal communication skills coupled with strong organizational skills.
• Ensure all DLR Group practice standards are followed during the project.
• Collaborate with the Project Manager to develop and adhere to the project work plan and schedule.
• Lead the contract negotiations and approve all contract changes.
• Ensure timely processing of invoices and engage clients for prompt payment.
• Mentor team members and participate in hiring, training, and onboarding of new staff.
• Participate in in-house training activities to further develop your skills and abilities.
• Work collaboratively with Sector Leaders and team members to lead the pursuit, award, design, and resolution of work.
• Ability to travel as projects require.

Required Qualifications:

• 15+ years of experience in a client-facing role for multiple K-12 projects in Ohio.
• Bachelor’s degree in architecture or equivalent.

Preferred Qualifications:

• OFCC Project Experience
• Master’s degree in architecture or equivalent.
• Licensed Architect in Ohio.
• NCARB certified.

DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new construction, renovation, and adaptive reuse. Our promise is to elevate the human experience through design. This promise inspires sustainable design for a diverse group of public and private sector clients; local communities; and our planet. DLR Group is 100 percent employee-owned and fully supports the initiatives and goals of the 2030 Challenge and is an initial signatory to the China Accord and the AIA 2030 Commitment.

Our comprehensive Benefits at DLR Group include: medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, employee stock ownership, and bonus opportunities. Compensation considerations are based on location, experience, and skills.

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We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.