Client Relationship Manager - AO Globe Life - Lauretta Bawo
Chicago, IL
About the Job
Type:Full time position/Work from Home
Company: AO Globe Life
About Us:
At AO Globe Life, we are dedicated to providing unparalleled financial protection and peace of mind to our clients. Our commitment to excellence and client satisfaction drives everything we do. We are currently seeking an experienced and client-focused Client Relationship Manager to join our team. If you are passionate about building lasting relationships and delivering exceptional client experiences, we invite you to apply!
Role Overview:
As a Client Relationship Manager at AO Globe Life, you will be the primary point of contact for our valued clients. Your role will involve nurturing and expanding client relationships, ensuring their needs are met, and delivering outstanding service. You will work closely with clients to understand their financial goals and provide tailored solutions that align with their objectives.
Key Responsibilities:
- Develop and maintain strong, long-term relationships with clients, serving as their main point of contact for all inquiries and concerns.
- Understand clients’ financial needs and goals, and provide customized advice and solutions related to our insurance and financial products.
- Conduct regular client meetings and reviews to assess satisfaction, address any issues, and identify opportunities for further engagement.
- Collaborate with internal teams to ensure the delivery of high-quality service and support to clients.
- Monitor client account performance and provide insights to optimize their financial strategies.
- Handle client complaints and resolve issues promptly and effectively, ensuring a positive client experience.
- Stay current on industry trends, product updates, and regulatory changes to provide accurate and relevant advice to clients.
- Contribute to the growth of the business by identifying potential sales opportunities and working towards achieving individual and team targets.
Qualifications:
- Excellent interpersonal and communication skills, with a strong ability to build and maintain client relationships.
- Demonstrated problem-solving abilities and a proactive approach to client service.
- Knowledge of financial products, insurance policies, and market trends.
- Strong organizational skills and the ability to manage multiple client accounts and priorities effectively.
What We Offer:
- Competitive performance-based bonuses.
- Comprehensive benefits package, including health insurance, retirement plans
- Opportunities for career advancement and professional development.
- A supportive and collaborative work environment.
- Flexible work arrangements. Since we offer 100% remote jobs
How to Apply:
If you are a dedicated professional with a passion for client relationship management and a commitment to delivering exceptional service, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are a great fit for this role to Careers Page.
AO Globe Life is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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