Client Service Associate - Syndicated Lending - JPMorgan Chase
Charlotte, NC
About the Job
Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career
As a Client Service Associate in Wholesale Lending Services (WLS), you will support the largest and most sophisticated corporate loan transactions in the market as the primary loan servicing contact for internal/external clients for issues and resolutions. You will primarily provide operational support for syndicated credit structures agented by JPMorganChase or bilateral loans extended to a borrower solely by JPMorganChase. This is a client facing role with direct contact with borrowers, lenders, and business partners while performing loan servicing facets.
Job Responsibilities
+ Provide deal origination and execution support to Syndicated deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
+ Provide feedback to deal structuring team on operational market trends and any preferred deal structure
+ Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
+ Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
+ Initiate loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
+ Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
+ Reconcile daily funding and payment activity to account for all daily cash transactions, Initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees and assist in loan operations projects as needed
Required qualifications, capabilities and skills
+ 3+ years as a business professional with proven and related Client Management/Interaction experience OR related Operations experience.
+ Will also consider candidates with related Bachelor's Degree with proven ability through Internship or related work experience
+ Excellent interpersonal and written/verbal communication skills
+ Strong analytical thinker who can identify connections between various pieces of data and systems and quickly articulate client impact as well as the ability to effectively multi-task and prioritize competing demands
+ Strong organizational skills with the ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
+ Exceptional customer service and communication skills
+ Proficiency in Microsoft Office applications with strong Excel skills
Preferred qualifications, capabilities and skills
+ Commercial Loan/Lending Operations experience, ideally with knowledge of reading and interpreting syndicated credit agreements (pre/post-close)
+ Loan IQ experience
+ Highly motivated self-starter
+ Ability to manage and autonomously resolve complex problems
This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
This position is not eligible for H1B or Sponsorship
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
As a Client Service Associate in Wholesale Lending Services (WLS), you will support the largest and most sophisticated corporate loan transactions in the market as the primary loan servicing contact for internal/external clients for issues and resolutions. You will primarily provide operational support for syndicated credit structures agented by JPMorganChase or bilateral loans extended to a borrower solely by JPMorganChase. This is a client facing role with direct contact with borrowers, lenders, and business partners while performing loan servicing facets.
Job Responsibilities
+ Provide deal origination and execution support to Syndicated deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
+ Provide feedback to deal structuring team on operational market trends and any preferred deal structure
+ Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
+ Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
+ Initiate loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
+ Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
+ Reconcile daily funding and payment activity to account for all daily cash transactions, Initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees and assist in loan operations projects as needed
Required qualifications, capabilities and skills
+ 3+ years as a business professional with proven and related Client Management/Interaction experience OR related Operations experience.
+ Will also consider candidates with related Bachelor's Degree with proven ability through Internship or related work experience
+ Excellent interpersonal and written/verbal communication skills
+ Strong analytical thinker who can identify connections between various pieces of data and systems and quickly articulate client impact as well as the ability to effectively multi-task and prioritize competing demands
+ Strong organizational skills with the ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
+ Exceptional customer service and communication skills
+ Proficiency in Microsoft Office applications with strong Excel skills
Preferred qualifications, capabilities and skills
+ Commercial Loan/Lending Operations experience, ideally with knowledge of reading and interpreting syndicated credit agreements (pre/post-close)
+ Loan IQ experience
+ Highly motivated self-starter
+ Ability to manage and autonomously resolve complex problems
This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
This position is not eligible for H1B or Sponsorship
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
Source : JPMorgan Chase
