Client Service Coordinator (CSC) - Front Desk - Floyd's 99 Barbershop

Floyd's 99 MN is looking for a Client Service Coordinator (CSC) to join our team. Are you an outgoing, customer-focused multi-tasker? If so, we would love to speak with you!

Our shops are located in the following Minnesota neighborhoods: North Loop, Uptown, Edina and Chanhassen.

What's in it for you?

• Weekly paychecks
• Ongoing opportunity for growth
• Fun and energetic environment

• Answer shop phones, make reservations, answer questions regarding our services, quote wait times, and take necessary messages for staff
• Communicate service pricing, providing quotes, and upselling retailing and services as needed
• Participate in company initiatives and ongoing promotions
• Provide a high level of support and customer service for clients & team members 
• Follow all cash handling procedures when counting cash for opening and closing shifts and creating deposits for the banking process
• Maintain the organization of the front desk at all times
• Perform cleaning duties throughout shift
• Ensure shop equipment and supplies are stocked and organized
• Assist with retail presentation and stocking

• 1+ year(s) of experience in a customer facing role within retail, hospitality or the salon/spa industry
• Experience in a fast-paced environment
• Strong desire to help others and team-focus
• Excellent phone and in-person communication skills with both clients and coworkers
• Ability to organize, prioritize, and follow up effectively
• Ability to work a flexible schedule; including nights and weekends
• Critical thinker who is concise and detail-oriented