Client Services Advisor - Care Advantage Inc. Corporate

Client Services Advisor Inside Sales

**Daytime Hours Mon-Fri (Business Hours) **

As Care Advantage grows and our incoming inquiries increase to a significant number, we have crafted an intake process that allows us to qualify and identify needs from customers in a caring, yet comprehensive way.

Our Inside Sales division is perhaps one of the most important steps in the process of finding personal care for a loved one. It is the face of our organization, the warm welcome, the knowledgeable response, the reassurance, and the full-circle that is put in place to ensure that every single caller knows that they are in the right place, talking to the right people.

We have become more efficient, more competitive, and more productive because of our ability to handle calls so well. We offer compassion as a necessary ingredient. But we also offer a place where callers can learn more about the process, feel comfortable with the quality of care we are offering, express any items of pain or mistrust they may have experienced prior with other organizations, and feel very well informed by the time they end the call, with clear next steps in place, if not a plan to begin care with us.

We provide 46+ years of solid experience, caregivers that enjoy signature benefits and LOVE what they do, a 24 hour no-risk guarantee, showing that we stand behind all that we offer. So how do you fit into this picture?

• Hard working, reliable, punctual, strong work ethic
• Desire to be part of a rapidly growing, yet family-oriented team
• Professional in all ways
• Enjoy speaking to people, sharing expertise, a "hunger" of wanting to win every caller over
• Ability to "own" every call that comes in, creating own style but keeping message consistent
• Generate and share ideas, strive for improvement
• Goal-oriented, want to achieve great things for self and team
• Face challenges head on
• Detail oriented, computer-savvy and great communicator
• Fit well into our driven, dynamic family

In return we will offer:

• Competitive salary package, bonus plan and benefits
• Career growth, with coaching and support
• Stable and secure role with a long-term industry leader
• Reassurance that you will want to get up and come to work EVERY day!

If this sounds like you, then we invite you to apply today!

Location: 23235, 23233, 23111