Client Services - Desktop Technician I Desktop Technician I - Calsoft Labs
Woodland Hills, CA 91367
About the Job
Job Description: *** Logistics Operator***
IMPORTANT TO KNOW:
1.Local candidates who can work at designated *** location required.
2. Resource will be paid as a W-2 employee by the staffing supplier.
3. Staffing suppliers please do not contact the hiring manager directly. Only suppliers in scope of the *** CWM program can submit candidates for this position.
Job Title: Logistics Operator
Job Summary:
Responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center. Records,
monitors, and distributes all incoming and outgoing inventory and IT equipment. Receives and records all incoming
IT equipment and materials from multiple couriers and distributes accordingly. Packs, prepares shipping
information, and prioritizes IT equipment for shipment by multiple couriers to multiple locations. Packs,
processes, and verifies documentation for the return of IT equipment to vendors including leased equipment.
Communicates as needed to vendor, business, and courier for proper processing.
Essential Job Functions:
Packs, prepares, and prioritizes IT equipment for on time shipment of orders and communicate issues to vendors,
sender, and management.
Performs receiving, material handling, warehousing and distribution operation activities within the Fulfillment
Center.
Audits information and quantities on all documentation against shipment or receipt, including computer hardware and
peripherals and indicates any discrepancies
Handles issuing and tracking RMAs, salvage and end of lease (EOL) processing of computer equipment
Warranties- Performs all warranty replacements in regards to Laptop bags, printers, docking stations, monitors, and Plantronics headsets. Utilizing the vendor websites to place the warranty requests and tracking /monitoring replacement products to place back into stock and update stock counts.
Ticketing-Utilizing the Services Now request system to fulfill tickets based on fulfillment/hot swap requests. This involves reaching out to the customer to confirm shipping address and asking any additional questions when needed.
Managing and maintaining all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits, and ordering additional inventory to meet demand.
Testing all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated.
Physical Actions:
Able to lift 50 lbs
Education Requirements:
High school diploma or equivalent required.
Special Skill Requirements:
Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner)
Good communication and written skills
Basic computer skills and basic Microsoft Word and Excel skills
" This job is located in Woodland Hills, CA, must be able to lift 50 lbs.
INTERVIEW PROCESS
1 phone interview and then an inperson interview
About *** Insurance
*** Insurance has been serving its customers since 1928. We are committed to providing industry-leading products and first-rate services to our customers. Today, we are one of the country's largest insurers of vehicles, homes and small businesses. *** is headquartered in Los Angeles (CA) with additional offices in Austin (TX), Grand Rapids (MI), Warwick (RI), Kansas City (KS), Oklahoma City (OK), Seattle (WA), Wilmington (DE), Cleveland (OH), Plantation (FL), and Phoenix (AZ). We have more than 21,000 employees and close to 6,000 non-employees in our workforce.
Ambition Statement
We re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us.
Community Involvement
Giving back, serving others and making a positive impact in communities across the country is at the core of *** social responsibility efforts.
Diversity and Inclusion
Our commitment to diversity and inclusion is the foundation of our organizational culture and we strive to foster an engaging and dynamic workplace. *** Insurance has been recognized for its strong & dynamic culture and has earned top marks in the Corporate Equality Index.
Great Place to Work
Over the years, *** Insurance received recognitions as one of the best places to work. Below are the recognitions we received in just year 2021:
" Fortune Best Workplaces for MillennialsTM 2021
" Fortune 100 Best Companies to Work For 2021
" Fortune Best Workplaces in Financial Services & InsuranceTM 2021
" Great Place to Work's Best Workplaces in TexasTM 2021
" Best Place for Working Parents 2021
" Best Places to Work for LGBTQ Equality 2021
" Los Angeles Business Journal Diversity, Inclusion + Equity Honoree 2021
Corporate Citizenship
https://www.***.com/corporate-responsibility/
Position Comments: This position is logistics focus , but should have some help desk experience.
IMPORTANT TO KNOW:
1.Local candidates who can work at designated *** location required.
2. Resource will be paid as a W-2 employee by the staffing supplier.
3. Staffing suppliers please do not contact the hiring manager directly. Only suppliers in scope of the *** CWM program can submit candidates for this position.
Job Title: Logistics Operator
Job Summary:
Responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center. Records,
monitors, and distributes all incoming and outgoing inventory and IT equipment. Receives and records all incoming
IT equipment and materials from multiple couriers and distributes accordingly. Packs, prepares shipping
information, and prioritizes IT equipment for shipment by multiple couriers to multiple locations. Packs,
processes, and verifies documentation for the return of IT equipment to vendors including leased equipment.
Communicates as needed to vendor, business, and courier for proper processing.
Essential Job Functions:
Packs, prepares, and prioritizes IT equipment for on time shipment of orders and communicate issues to vendors,
sender, and management.
Performs receiving, material handling, warehousing and distribution operation activities within the Fulfillment
Center.
Audits information and quantities on all documentation against shipment or receipt, including computer hardware and
peripherals and indicates any discrepancies
Handles issuing and tracking RMAs, salvage and end of lease (EOL) processing of computer equipment
Warranties- Performs all warranty replacements in regards to Laptop bags, printers, docking stations, monitors, and Plantronics headsets. Utilizing the vendor websites to place the warranty requests and tracking /monitoring replacement products to place back into stock and update stock counts.
Ticketing-Utilizing the Services Now request system to fulfill tickets based on fulfillment/hot swap requests. This involves reaching out to the customer to confirm shipping address and asking any additional questions when needed.
Managing and maintaining all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits, and ordering additional inventory to meet demand.
Testing all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated.
Physical Actions:
Able to lift 50 lbs
Education Requirements:
High school diploma or equivalent required.
Special Skill Requirements:
Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner)
Good communication and written skills
Basic computer skills and basic Microsoft Word and Excel skills
" This job is located in Woodland Hills, CA, must be able to lift 50 lbs.
INTERVIEW PROCESS
1 phone interview and then an inperson interview
About *** Insurance
*** Insurance has been serving its customers since 1928. We are committed to providing industry-leading products and first-rate services to our customers. Today, we are one of the country's largest insurers of vehicles, homes and small businesses. *** is headquartered in Los Angeles (CA) with additional offices in Austin (TX), Grand Rapids (MI), Warwick (RI), Kansas City (KS), Oklahoma City (OK), Seattle (WA), Wilmington (DE), Cleveland (OH), Plantation (FL), and Phoenix (AZ). We have more than 21,000 employees and close to 6,000 non-employees in our workforce.
Ambition Statement
We re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us.
Community Involvement
Giving back, serving others and making a positive impact in communities across the country is at the core of *** social responsibility efforts.
Diversity and Inclusion
Our commitment to diversity and inclusion is the foundation of our organizational culture and we strive to foster an engaging and dynamic workplace. *** Insurance has been recognized for its strong & dynamic culture and has earned top marks in the Corporate Equality Index.
Great Place to Work
Over the years, *** Insurance received recognitions as one of the best places to work. Below are the recognitions we received in just year 2021:
" Fortune Best Workplaces for MillennialsTM 2021
" Fortune 100 Best Companies to Work For 2021
" Fortune Best Workplaces in Financial Services & InsuranceTM 2021
" Great Place to Work's Best Workplaces in TexasTM 2021
" Best Place for Working Parents 2021
" Best Places to Work for LGBTQ Equality 2021
" Los Angeles Business Journal Diversity, Inclusion + Equity Honoree 2021
Corporate Citizenship
https://www.***.com/corporate-responsibility/
Position Comments: This position is logistics focus , but should have some help desk experience.
Source : Calsoft Labs
