Client Services Representative from Joulé
Arvada, CO 80002
About the Job
Title: Customer Service Representative
Location: Arvada Colorado
Type: 5 Months Contract to Direct Hire
Schedule/ Shift: Monday- Friday 8am to 5pm
Start: Immediate
Responsibilities
Requirements:
#M3
Location: Arvada Colorado
Type: 5 Months Contract to Direct Hire
Schedule/ Shift: Monday- Friday 8am to 5pm
Start: Immediate
Responsibilities
- Manages review and record through LIMS for purchase orders, task orders, contracts, and change order requests
- Communicates project details to operations
- Communicates any issues to clients for duration of project
- Creates and issues final report by client due date
- Reviews final invoice before issuing to client
- Work with CSM to communicate lab capabilities to the client
- Follow up calls and visits with clients.
- Initiates project QAPP review with operations, QA, and subcontract labs as needed
Requirements:
- BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree
- 6 months of client-relationship/customer service experience
- Prefer some bench chemist or field experience
- Requires additional lab training in methods and QA across multiple departments
#M3