Client Services Specialist - Bennett International Group

BridgeHaul is a fast-paced tech startup transforming the trillion-dollar supply chain industry with the resources and financial b...

Qualifications 

2-3 years of previous customer/client services experience 

Experience with Microsoft Office (Excel & PowerPoint), CRM Software, and Teams/Slack/similar collaboration platform 

Enthusiasm around working in an ambiguous environment 

A passion for process improvement and critical problem solving; have a knack for conducting root cause analysis 

The ability to stay calm under pressure, think on your feet, and exercise sound judgment amidst uncertainty 

A strong track record working in team environments and known for high performance 

Nice to Haves 

Experience developing knowledge articles to support customer self-service 

Transportation, freight brokerage, or other logistics industry experience 

Experience working with a Tech company or startup 

Bachelor's or Associate degree 

About the Role 

This role will have some flexibility, but will primarily be in-person, reporting to our office in Meridian, ID 

Benefits 

Medical, Dental, and Vision Health Insurance 

Generous Paid Time Off, Sick, and Paid Holidays 

Flexibility to work remotely 

401k match program 

Augmented prescription medicine support through Express Scripts 

Employer-paid service to give employees access to Telemedicine for non-emergent medical attention 

A generous well-being program where employees can earn up to $1,070 a year for participating in qualifying events and achieving qualifying objectives (walking challenge, water challenge, periodic screenings, etc.)