Client Services Trainee - Rochester Promotions Firm

We are seeking a candidate with a background in Sales and Customer Service to join our team in our BRAND NEW DEPARTMENT!!!! We are looking to add 4-5 new trainees to our team. You will be responsible for helping customers by providing product and service information and resolving technical issues hands-on.

Responsibilities as our Customer Service Trainees:

• Handle customer inquiries and complaints directly
• Provide information in-person about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assisting customers face-to-face with any billing and/or equipment issues
• Handling new customer acquisitions and qualifying potential clientele
• College graduates are encouraged to apply

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Our Offerings:

• Weekly Bonuses & Incentives
• Full Training
• Travel Opportunities
• Opportunity for management growth
• Yearly R&R trips for qualifying reps
• Family-like work environment

We are looking to fill positions in our Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for fast-paced, high energy, competitive minded professionals to cross-train in all areas. 


• Marketing and Sales
• Advertising and Public Relations
• Entry Level Management
• Customer Service
• Promotions


WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE
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