Client Support Specialist - Meaningful Milestones

Be the Heart of Our Campus! Join Us as a Client Support Specialist at Meaningful Milestones! 

Are you a multitasking maestro with a knack for creating a welcoming and organized environment? Do you enjoy planning fun events and ensuring everything runs smoothly? If so, we have the perfect role for you! 
At Meaningful Milestones, we are dedicated to delivering exceptional Compassionate, Trauma Assumed ABA therapy services to children with autism and related disorders. Our compassionate team is committed to creating a positive impact on the lives of our clients and their families. 

Role Overview: We are seeking a proactive and personable Client Support Specialist to be a welcoming face and compassionate support person for our clients and staff. You will play a pivotal role in ensuring our clients' progress and success through their entire therapy journey as well as gain knowledge in the ABA field. This is a great steppingstone on the path to learning, growing, and excelling within Meaningful Milestones and to promote to further roles.  

What You’ll Do: 

• Campus Guardian: Perform regular campus inspections and report your findings to keep our space safe and inviting. 

• Supply Guru: Manage our supplies inventory by checking stock levels and placing orders to ensure we never run out of essentials. 

• Mail Maestro: Receive and distribute office mail, making sure everyone gets their important documents on time. 

• Document Dynamo: Proofread and type up documents and correspondence with precision and care. 

• Event Extraordinaire: Coordinate unique and exciting events like Touch-a-Truck, Storytelling sessions, police visits, and dentist visits to keep our campus buzzing with activity. 

• Maintenance Marvel: Help with general cleaning, organizing, and stocking of rooms to maintain a pristine environment. 

• HRE Hero: Manage the Happy Relaxed Engaged (HRE) calendar to ensure a balanced and enjoyable schedule for everyone. 

• Buddy Support Star: Provide timely assistance with buddy support requests throughout shifts, fostering a supportive and collaborative atmosphere. 

• Childcare Champion: Offer staff childcare coverage during holidays and school breaks, supporting our team members when they need it most. 

• Phone Pro: Answer and transfer phone calls as necessary, ensuring smooth communication. 

• Welcoming Wizard: Welcome and direct visitors and clients, making them feel at home from the moment they arrive. 
  
  Qualifications: 

• A passion for helping others and a commitment to providing outstanding customer service. 

• Excellent communication skills, both verbal and written. 

• Strong organizational skills and attention to detail. 

• Displays resourcefulness and adapts well to working alone at times 

• Able to lift and carry objects weighing up to 15 pounds 

• Experience in a client-facing role, preferably in healthcare or therapy settings. 

• Proficiency in Microsoft Office Suite and ability to learn new systems quickly. 

• Knowledge of ABA therapy and support is a plus. 

• Associates degree or equivalent education is preferred 

• Actively served in administrative capacities for three to five years 

• Recent TB test with results from the past year 
• Valid Driver's License

What We Offer: 

• $13/hour 

• A supportive and collaborative work environment. 

• Opportunities for professional development and career growth. 

• Benefits package to include 401k for both part time and full-time staff, Supplemental Insurance with Guardian (vision, dental, life insurance, accident, cancer policies available) 

• Paid time off beginning your first day; additional 8 paid holidays during the year 

• The chance to make a real difference in the lives of children and families. 
  
  If you are enthusiastic about making a positive impact and have the skills we are looking for, we would love to hear from you! Our interview and selection process commences immediately upon receiving your application. If we determine that you are a suitable match, we will arrange a phone screening. Following the phone screen, if we continue to find alignment, you will be scheduled for an interview with our team. Upon accepting an offer, we will conduct background and motor vehicle checks.  
  
  Meaningful Milestones is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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