Clinic Director I at APLA Health

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at

We offer great benefits, competitive pay, and great working environment!

We offer:

• Medical Insurance
• Dental Insurance (no cost for employee)
• Vision Insurance (no cost for employee)
• Long Term Disability
• Group Term Life and AD&D Insurance
• Employee Assistance Program
• Flexible Spending Accounts
• 11 Paid Holidays
• 4 Personal Days
• 10 Vacation Days
• 12 Sick Days
• Metro reimbursement or free parking
• Employer Matched 403b Retirement Plan

This is a great opportunity to make a difference!

This position will pay $102,856.00 - $139,678.22 annually. Salary is commensurate with experience.

POSITION SUMMARY:

Under the direction of the Senior Director of Clinical Operations (SDCO), and in partnership with the Dental Director and Behavioral Health Director, the Clinic Director I will provide mission-focused, strategic leadership and oversight of the Long Beach Health Center. The Clinic Director I will be primarily responsible for providing administrative oversight of the day-to-day operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· In partnership with the Medical Director:

o Ensure full compliance with all federal, state and local grant requirements including: FQHC and DHSP including submission of grant award budgets and renewals.

o Ensure the Clinic facility(s) meets all licensing, certification, regulatory, health plan and other compliance requirements.

o In conjunction with the Site Medical Director, Dental Director and Behavioral Health Director, ensure the Clinic and all staff meet APLA Health & Wellness policy and procedure requirements.

o Responsible for establishing, monitoring and meeting the annual budget for the facility including patient goals, provider productivity goals and pharmacy revenue goals.

o Responsible (in coordination with Communications) for marketing the Clinic to patients, prospective patients, health plans and others.

o Oversee all day-to-day operations of the Long Beach Clinic and assist in planning of new programs and services that add services for patients, improve patient care, increase efficiencies, improve profitability or generate new or additional sources of funding.

o Develop and maintain administrative and clinical policies and protocols to ensure that the facility has proper operational controls and reporting systems to effectively evaluate and manage programs and contractual obligations.

o Facilitate the ongoing integration and operation of all administrative and clinical practices of the clinic within APLA Health & Wellness polices and protocols.

o Responsible for the overall “Patient Experience” both in the Clinic and in all other interactions with Clinic staff – phone, internet, etc.

o Co-ordinate reconfiguring of the existing space when needed.

· Participate in APLA Health & Wellness quality management and assurance programs and initiatives.

· Assist in the development, implementation and ongoing monitoring of the Clinic’s risk management plan.

· Serve as the primary Clinic interface with Finance, Human Resources, Facilities, Information Technology and other support areas within APLA Health & Wellness.

· Serve as the primary Clinic interface with all health plans, insurance companies and other payers.

· Serve as the primary contact with Finance to provide accurate data from the Clinic for patient billing, collection and data management purposes.

· Provide direct supervision to the Clinic Manager, Front Office staff, and all other administrative staff. In conjunction with the Site Medical Director, provides guidance to the Clinic Nurse Manager I and Medical Assistants. In conjunction with the Dental Director, provides guidance to the Dental Assistants.

· Understand local, state and national issues and actions that affect Clinic patients and advocate and integrate strategies and actions to sustain and expand services.

· Assist in managing costs and increasing productivity / profitability by continually looking at data. Identify opportunities and propose actions to improve quality, improve productivity, reduce costs, improve staff morale and improve the patient experience.

· May be required to work as late as 8PM on certain days and some work on Saturdays may be required in the future.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.