Clinic Manager II - Virginia Mason Franciscan Health
Seattle, WA
About the Job
Overview
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
Responsibilities
This position will support the Gynecology and Asthma/Allergy clinics
Directs the business, technical and nursing support activities of a multi-speciality medical clinic. In conjunction with the Administrative Director or Vice President and the Physician Leader, oversees administrative functions of the clinic including operations, marketing, facilities, finance, human resources, and planning and development.
Responsibilities include:
30% - Develops and implements clinic-specific customer service, human resource, and financial goals & objectives consistent with VMMC's strategic plan and goals.
30% - Performs all aspects of human resource management, including recruitment and retention, analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation, and providing disciplinary counseling.
10% - Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through.
10% - Forecasts staffing, capital and operating budget needs in evaluating and reporting on the clinic's market position, financial situation, space utilization, etc. Monitors performance of plan and makes adjustments as needed.
8% - Plans and organizes staff and facilities to meet customer needs. Ensures routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery.
5% - Markets and promotes new and existing programs and services to patients and community.
5% - Participates in organization-wide committees to establish or improve customer service and administrative plans and policies. Represents clinic and VMMC to local community and business groups.
2% - Develops and implements clinic-specific policies and procedures and implements and monitors system standard work.
Qualifications
This job requires a Bachelor's degree in business administration, nursing or a related field, or equivalent; Master's degree preferred. Five years progressively responsible clinic management experience; proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice; the ability to communicate clearly, effectively and concisely to a variety of audiences; and strong Human Resources skills.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report.
We deliver inspired people to do meaningful work.
We are an equal opportunity/affirmative action employer.
Pay Range
$46.76 - $70.61 /hour
We are an equal opportunity/affirmative action employer.
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
Responsibilities
This position will support the Gynecology and Asthma/Allergy clinics
Directs the business, technical and nursing support activities of a multi-speciality medical clinic. In conjunction with the Administrative Director or Vice President and the Physician Leader, oversees administrative functions of the clinic including operations, marketing, facilities, finance, human resources, and planning and development.
Responsibilities include:
30% - Develops and implements clinic-specific customer service, human resource, and financial goals & objectives consistent with VMMC's strategic plan and goals.
30% - Performs all aspects of human resource management, including recruitment and retention, analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation, and providing disciplinary counseling.
10% - Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through.
10% - Forecasts staffing, capital and operating budget needs in evaluating and reporting on the clinic's market position, financial situation, space utilization, etc. Monitors performance of plan and makes adjustments as needed.
8% - Plans and organizes staff and facilities to meet customer needs. Ensures routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery.
5% - Markets and promotes new and existing programs and services to patients and community.
5% - Participates in organization-wide committees to establish or improve customer service and administrative plans and policies. Represents clinic and VMMC to local community and business groups.
2% - Develops and implements clinic-specific policies and procedures and implements and monitors system standard work.
Qualifications
This job requires a Bachelor's degree in business administration, nursing or a related field, or equivalent; Master's degree preferred. Five years progressively responsible clinic management experience; proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice; the ability to communicate clearly, effectively and concisely to a variety of audiences; and strong Human Resources skills.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report.
We deliver inspired people to do meaningful work.
We are an equal opportunity/affirmative action employer.
Pay Range
$46.76 - $70.61 /hour
We are an equal opportunity/affirmative action employer.
Source : Virginia Mason Franciscan Health