Clinic Manager- Orland Park - Relief Mental Health

About Us:

Relief Mental Health was founded in February of 2020. Within these 3 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey. We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.

Responsibilities:

• Exhibit a high level of professionalism, empathy, and positivity to Relief TMS patients. 
• Accurately set up and monitor patient treatments. 
• Create weekly staffing schedule utilizing patient advocates as needed based on census demands 
• Field patient questions and inquiries. 
• Provide weekly assessments to patients 
• Serve as a liaison between TMS psychiatrist and patients
• Follows physician implemented TMS protocols 
• Troubleshoot and resolve issues that arise with TMS equipment 
• Enter patient, treatment, billing, and appointment data into HER
• Oversee billing entries by patient advocates for accuracy 
• Communicate with management when issues arise. 
• Office work such as faxing, scanning, email, etc. 
• Demonstrate exceptional follow-up skills
• Adhere to HIPPA guidelines
• Work flexible hours that may include nights and/or weekends

Qualifications:

• High School Diploma or Equivalent, Bachelor’s Degree preferred
• Management experience preferred
• Exceptional social and interpersonal skills 
• Detail oriented
• Ability to work autonomously and remain focused
• Proficiency in Microsoft Office and G Suite products. 
• Ability to learn and maintain Electronic Health Record system.
• Ability to operate Brainsway system and pass certification (training and certification provided during initial period of employment).
• Obtain YBOCS rater certification through Brainsway (provided during initial period of employment)