Clinic Med Office Receptionist - Samaritan Health Services

• JOB SUMMARY/PURPOSE
  • Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
• DEPARTMENT DESCRIPTION
  • The Urgent Care teams at Samaritan Health Services treat conditions that require immediate attention, but are not considered to be life-threatening or severe enough to be cared for in the hospital emergency department. As a walk-in health care facility treating acute medical conditions, we bring convenient and affordable health care to residents and visitors of our communities.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High school diploma or equivalent required.
  • Experience and/or training with computer applications required.
  • Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
  • Experience and/or training with medical/insurance terminology preferred.
• KNOWLEDGE/SKILLS/ABILITIES
  • Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
  • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
  • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    WALK - INCLINE

    LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds

    CARRY 2-handed, 0 - 20 pounds

    SQUAT Repetitive

    SQUAT Static (hold >30 sec)

    PUSH (0-20 pounds force)

    PULL (0-20 pounds force)

    STAND

    CLIMB - STAIRS

    KNEEL (on knees)

    REACH - Upward

    SIT

    WALK - LEVEL SURFACE

    BEND FORWARD at waist

    ROTATE TRUNK Sitting

    ROTATE TRUNK Standing

    REACH - Forward

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist

PI251449630