Clinical Coordinator, Care Management - Shriners Children's

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Nurse Clinical Coordinator in our Care Management Department. 

The Nurse Clinical Coordinator provides leadership, direction and clinical support to Care Management staff to promote quality patient care and a safe work environment.  The successful leader will monitor staff performance, attendance/tardiness, and professional work environment with a team approach.  In this position, you'll be responsible for supervising orientation of new staff, educating staff on policies and procedures and always looking for performance improvement opportunities.

• Promotes excellence in all clinical activities in the Care Management department as a Clinical Expert
• Provides for and evaluates the quality of patient care through direct observation and assessment in collaboration with resource nurses.
• Provides relief for staff to ensure adequate patient care
• Serves as a leader in the development of standards and provides training to achieve Evidence Based Practice. 
• Assists the staff in resolving patient care challenges.
• Assumes administrative duties for the department to include staff meetings, performance improvement, The Joint Commission readiness
• Manages staff conflict and facilitates their resolution in a proactive approach by encouraging collaborative teamwork and problem solving
• Takes a lead role in staff development
• Supervises staff members to ensure patient needs are met

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Education

Bachelor’s degree (BSN) required

Master's degree (MSN; MBA; MHA) preferred

Experience

3 years experience as a Care Manager

1 years experience in a supervisory position

Other

Active RN license in State of practice

BLS  required

CCM or ACM-RN certification required upon hire or within 1 year of hire