Clinical Education Specialist - Washington, MO - Mercy

Develops, delivers, and coordinates the standardized new hire orientation programs for licensed and unlicensed clinical coworkers across the Ministry. Responsible for developing and updating core programs in alignment with evidence-based practice. Develops, delivers and coordinates ongoing education for change efforts and annual competency including but not limited to recurring certifications related to life support and workplace safety.

 

•    Takes Initiative and develops and maintains onboarding and competency curriculum:
o    Incorporating evidence-based practices, the Nursing Professional Practice Model and Patient Experience initiatives in the assessment, planning, implementation, and evaluation of education activities
o    Seeking feedback regarding efficiency and effectiveness in delivery of educational programs/activities.
o    Congruent with Mercy mission and organizational/strategic initiatives
o    Aligned with literacy levels, cultural diversity and learning styles
•    Develops a comprehensive orientation plan for newly hired licensed and unlicensed coworkers
o    Coordinates scheduling of new hires for orientation requirements
o    Documents initial orientation competency and education completion
o    Communicates with leaders on delinquent education requirements.
•    Creates a climate conducive to learning by fostering a good relationship with learners in a diverse environment 
•    Maintains proficiency in adult teaching strategies and education tools/methods (virtual/in-person) that develop and enhance critical thinking skills (e.g. mock events, simulation, writing case scenarios, etc.)
•    Partners with peers in delivering other Mercy education efforts:
o    Delivers hospital and regional residencies curriculums as needed
o    Serves as adjunct faculty with academic School of Nursing partners
•    Functions as a consultant, Identifying and influencing organization decisions through service on councils, committees, sub committees, community organizations and other relevant groups
o    Partners with co-workers and leadership to develop a plan of action to assist with remediation and/or unit performance deficits related to initial, ongoing education and accreditation Standards
o    Acts as a change agent, supporting education needs
•    Role models Mercy's culture, promoting excellence and safety
•    Uses effective communication skills, including conflict resolution, negotiation, problem solving, and resourcing. 
o    Provides clear feedback and positive reinforcement in a timely manner
o    Educates new coworkers on the use of Mercy patient education resources
o    Assists staff in seeking out and utilize education to further professional development
o    Effectively communicates various research/projects and disseminates results with co-workers and leadership
•    Maintains competency in nursing skills and technology programs; EMR, Microsoft Office, scheduling platform, learning management system, AV equipment
•    Serves as a preceptor, mentor, resource, and role model, positively influencing others and promoting a culture of excellence and safety
•    Knowledgeable about Mercy policy and procedure (i.e., infection prevention, emergency actions, HIPAA and privacy) assists with updates, drills and educates on knowledge gaps as appropriate
•    Performs other duties as assigned