Clinical Excellence Specialist - Quality & Patient Safety - FT Days - University of California, Irvine

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County’s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

Incumbent applies extensive clinical knowledge and data analysis skills to develop and manage the organization's clinical excellence programs. Incumbent is responsible for performing efficient, accurate and thorough chart review to abstract and validate necessary data. The incumbent establishes procedural norms and process metrics to monitor and evaluate clinical performance metrics, analyzes data, and identify opportunities for improvement in patient outcomes, clinical processes, and patient safety. Independently spearheads efforts to develop and enhance organizational processes related to the program and regularly works on highly complex issues requiring in-depth analysis of both current and ideal states. Effectively identifies and incorporates current evidence-based practice into improvement recommendations. Collaborates with cross-functional teams and relevant stakeholders to ensure that clinical excellence program objectives are met.

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required Qualifications:

• Working knowledge of statistics
• Strong knowledge of MS Office Suite applications with emphasis on Excel and Visio
• Strong analytical skills to effectively comprehend complex system reports and analyze an array into an actionable form
• Resourcefulness to identify and search for information that is not readily available
• Prior licensed clinical experience or expertise, such as RN, NP, foreign medical grad
• Previous experience or exposure to quality, patient safety, infection control, or performance improvement methodologies (includes educational experience if applicable)
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate meticulous attention to accuracy with data collection and reporting
• Must demonstrate customer service skills appropriate to the job
• Minimum of 5 years of experience in healthcare with an emphasis on relationship building with multiple health care disciplines
• Minimum of 3 years of experience in the use of an electronic medical record
• Knowledge of quality improvement methodologies
• Excellent written and verbal communication skills in English
• Excellent interpersonal communication skills to communicate effectively with physicians, managers and high-level administrative staff as well as support staff who are critical to departmental functions
• Bachelor’s degree in a healthcare discipline
• Ability to prioritize and contribute to simultaneous projects and facilitate teamwork among project staff / participants
• Ability to maintain strict confidentiality in operational transactions and communications
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications:

• Master's Degree

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.