Clinical Liaison - Los Angeles County - MCM & Associates LLC
San Fernando, CA
About the Job
Reliance Hospice and Palliative Care is looking for a self-driven, experienced and passionate hospice Clinical Liaison to join our growing LA team (San Fernando Valley, Burbank area).
A Clinical Liaison's primary responsibility is to build and maintain relationships with referral sources in hospitals and facilities. A successful Clinical Liaisons is a hospice expert that brings their clinical skills to help educate patients and families, and coordinates a smooth transition for the patients onto hospice services.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Builds and monitors community and referral perceptions of Reliance Hospice and Palliative Care as a high-quality provider of services and as a preferred hospice provider in the service area.
- Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
- Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.
- Coordinates referral process in conjunction with admission and intake team to ensure a smooth admission.
- Establishes and maintains positive working relationships with current and potential referral sources.
- Provides input in strategic planning by identifying opportunities for additional or improved services to meet unmet needs.
- Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should service not be provided by Hospice.
- Other duties as assigned.
QUALIFICATIONS
- Bachelor's degree in nursing or health care preferred.
- Current LVN license.
- Minimum one year of sales/marketing experience in healthcare.
- One to two years experience in hospice/palliative marketing.
Job Type: Full-time
Pay: $35.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
- Day shift
- Weekends as needed
Experience:
- Sales/Marketing: 1 year (Required)
- Hospice care: 1 year (Required)
Language:
- Spanish (Preferred)
License/Certification:
- LVN (Required)
Work Location: On the road