Clinical Practice Nurse Leader I - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Clinical Practice Nurse Leader reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Assists the Director of Clinical Practice in the assessment, development and implementation of standard clinical operations for all medical group practice operations.
• Applies professional clinical knowledge and other clinical standards, best practices, and interdisciplinary collaboration to advance problem analysis, resolution and creative process redesign.
• Serves as a clinical resource to the practice level staff.
• Identifies areas of opportunity to streamline work processes, improve workflow and achieve clinical staff top of license practice.
• Models, teaches and advances a culture of safety and shared improvement.
• Utilizes research findings to support and improve clinical practices and policies.
• Training/Education:
  • Facilitates formal and informal clinical staff education for system educational initiatives.
  • Supports NMRMG Physicians, APPs and other clinical staff in EPIC clinical orientation and core RMG clinical processes.
  • Provides educational consultation at the organizational level through participation in operational committees and workgroups.
  • Continually seeks feedback and maintains visibility across practices to gain contextual insight into training and educational needs.
  • Designs and implements evidence-based competency assessments for clinical orientation and ongoing evaluations.
• Staff Development:
  • Supports ongoing development of critical thinking skills among clinical staff.
  • Provides ongoing staff clinical competency feedback, assists in establishing and evaluating staff clinical performance expectations.
  • Develops, conducts, and evaluates educational programs for clinical staff based on assessed need.
• Policy Coordination:
  • Participates in the development, review, approval and implementation of policies, procedures, guidelines and protocols for inclusion in medical group.
  • Researches, analyzes and interprets laws and regulations and other source material to ensure organizational compliance of procedures, guidelines and protocols.
  • Utilizes and applies clinical knowledge and expertise on all clinical policies, procedures, guidelines and protocols.

Required:

• Current license as a Registered Nurse - State of Illinois Professional Nurse.
• Bachelor of Nursing Degree (BSN) with minimum of two years of relevant clinical experience.
• Basic Life Support for Healthcare Providers (American Heart Association) certification.
• Prior clinical experience with Epic Ambulatory applications.
• Prior training or relevant clinical leadership experience, including preparation of training materials and classroom facilitation.
• Strong writing and presentation skills, good organizational skills, and excellent critical thinking skills.
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers to optimize patient care.
• Willingness to travel (some travel may be required).

Preferred:

• Ambulatory experience.
• Knowledge of guidelines, healthcare standards, and regulations.
• Experience with clinical outcomes, safety, and patient satisfaction data.
• Strong analytic and critical thinking abilities.
• Working knowledge of Electronic Medical Record (EMR).
• Working knowledge of performance improvement methodologies (i.e. DMAIC), analytic tools and methods; familiarity with basic statistics as related to healthcare quality.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.