Clinical Trainer - Essen Medical Associates
Bronx, NY 10461
About the Job
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
The Clinical Trainer will support the Clinical Training Coordinator and be responsible for developing & facilitating training programs for New hires in collaboration with the Clinical Coordinator. Assesses the needs of a business, implements training and development plans, and facilitates a wide variety of training programs that enhance the effectiveness of the Division.
Responsibilities:The selected candidate will have excellent written communication skills, able to multitask and manage time effectively. Assist with the day-to-day administrative functions, including but not limited to:
- Obtain knowledge of, and apply up-to-date policies, protocols, and workflows.
- Meet with Management to review training materials and processes.
- Research best practices and bring fresh ideas to the table.
- Work with Management to create and update handouts, manuals, visual aids, PowerPoint presentations, etc. to support training implementation.
- Investigate new applications and technologies to help automate processes.
- Work with Management to create a schedule and coordinate training for multiple training sessions.
- Organize and maintain training logistics, locations, and equipment.
- Monitor staff during training sessions and deliver evaluations to Management regarding training needs.
- Work with Management and HR to help track compliance and maintain logs, records, and results of training.
- Promote positive company culture: Building friendly working relationships amongst staff, welcoming new hires, and assisting in coordinating and participating in team-building activities.
- Any other duties as needed.
Deliver training via:
- 1 on 1
- Group sessions
- Webinars
- Recorded videos
- In person
- Forum/Conference style settings
- Associates and/or bachelor’s degree
- Minimum 1-2 years Training experience
- EMR experience (i.e.: eClinicalWorks) is strongly preferred.
- Health Care Experience required
- Knowledge of best teaching/training/compliance practices.
- Minimum 2 years’ experience with EMR required
- Experienced with Microsoft 365 Office (PowerPoint, Excel, Word, etc.
- Strong written and verbal communication skills (Public speaking).
- Excellent customer service skills required.
Hourly rate: $24.00- $27.00
Equal Opportunity Employer:Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
