Clinical Transition Specialist – Registered Dietitian (RD) - Worcester, MA at Option Care Health

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

The Clinical Transition Specialist – Registered Dietitian (RD) is a sales professional with a clinical nutrition background who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families, and the facility staff about how the services and products will be facilitated at an alternative site.

Clinical Transition Specialist – RDs are typically aligned to high value accounts and work collaboratively with the Account Executives, Territory Sales Manager, and Regional Sales Director in set territory to ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan.

The Clinical Transition Specialist RD also supports sales activity and account relationships within the assigned territory and maintains a cohesive relationship with office clinical and sales teammates to maximize the effectiveness of the Care Management Centers nutrition support program.

Job Description: ​

Job Responsibilities (listed in order of importance and/or time spent)

• Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
• Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients.Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
• Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
• Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
• Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
• Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
• Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
• Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process.  This may include facilitating the transfer of orders via phone, fax, and e-prescribing
• Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Responsible for maintaining and building strong relationships with referral sources to grow market share.
• Utilizes clinical nutrition background as a licensed Registered Dietitian to clinically assess patients.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No        

Basic Education and/or Experience Requirements

• Licensed Registered Dietitian (RD) in the state of practice and at least 2 years of experience in the healthcare industry.

Basic Qualifications

• Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
• Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
• Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
• Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
• Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
• Able to plan, organize and make presentations

Travel Requirements:  (if required)

• Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred Qualifications & Interests (PQIs)

• Hands on home or alternate site infusion or discharge planning experience
• Experience growing service provider partnerships

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $71,952.79-$119,943.38

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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