Club Director - Omni Hotels & Resorts

Rancho Las Palmas Resort & Spa

The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you’ll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await.

Omni Rancho Las Palmas Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match.

Job Description:

The Clubhouse Director is responsible for the overall coordination of the Club and integration of the Club within the resort organization.  The Clubhouse Director is accountable for all areas of Golf and Club Operations, including Golf Operations, Golf Course Maintenance, Membership & Events, and Tennis & Pickleball Operations, Responsibilities include managing the budget, strategic planning, membership and golf sales, and marketing strategies. 

REPORTS TO:

Area Managing Director-Helen Simmons

ESSENTIAL DUITES AND RESPONSIBILITES include the following.  Other duties may be assigned.

1. Develop strategic sales plans with the Membership & Golf teams to maximize revenue and Member participation
2. Oversight of Member, Resort, and outside rounds
3. Manage Membership, Golf, Membership and Event staff to ensure effective planning and implementation of Member Events, and maintenance of comprehensive Club communications, programs and publication of member newsletter
4. Oversee all aspects of Club financial management, e.g., budget, forecasting, P&L
5. Maintain website in collaboration with the resort marketing department
6. Act as Membership, Board, and HOA liaison
7. Establish Advisory Board, Polls and comprehensive quarterly reports pertaining to the needs of the membership
8. Assist with effective resolution of Member issues
9. Define Club organizational chart and job descriptions
10. Develop Club policies and procedures including S.O.P and training tools for the Club teams as needed
11. Maintain Clubhouse, Golf Course, and Racquet facilities
12. Attend New Hire Orientations
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QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge,

skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Should have a minimum of ten years’ experience in Hospitality/Club Operations, with minimum of 3-5 years in a leadership role
• Must have a bachelor’s degree from a four-year college or university (or equivalent experience)
• Excellent computer skills and high-level proficiency in technology programs and platforms, including social media

• Understanding and experience in either operations or sales
• Be ultimately responsible for the performance of the golf shop operations, golf services, membership sales and golf sales productivity and condition of the golf course
• Work with Resort and Corporate Marketing Teams on Club marketing initiatives including all promotional materials, the promotion of new golf memberships, play recruitment, yield management, golf packages, and outside events
• Oversee all fiscal responsibilities and performance for the golf operations including planning, budgeting, forecasting, monitoring, and corrective management.
• Excellent organizational and administrative skills
• Extensive knowledge of Excel/ Word/ email and database maintenance.
• Experience in preparing strategic plans, budgeting, forecasting and review of financial statement for a club operation

SUPERVISORY RESPONSIBILITIES:

• Director of Membership/Membership Manager
• Head Professional
• Superintendent

LANGUAGE SKILLS:

Sound command of the English language, with the ability to read and interpret a P&L statement.  Ability to communicate effectively, both verbally and in writing.  Ability to speak professionally and effectively with guests and associates throughout the organization in both public and private forums.

REASONING ABILITY:

Must be able to successfully conduct and accomplish multiple tasks, exhibit financial responsibility/competence and possess strong organizational and problem solving skills.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The associate is constantly required to talk, hear and comprehend.  The employee is required to sit for long periods; stoop, kneel, crouch, or crawl.  The associate must have flexible work hours (days, evenings). Appearance must be polished, professional, a well groomed. Must also occasionally lift and/or move up to 60 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

• Requirements are representative of the acceptable minimum levels of knowledge, skills and/or abilities. To perform the job successfully, associate will possess the abilities or aptitudes to perform such tasks proficiently.
• Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other associates.
• This job specification in no way states or implies that these are the only tasks to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor.

Pay: $100,000/salary. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience. 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com